Confusion, tension, arrests cloud rollout of Quebec's Uber deal

It was shortly before midnight whenDanielBlaisjoined a group ofUberdrivers milling about LaFontainePark.

It was Sept. 28 and theywere waiting for the clock to strike 12,believing the Quebec government's pilot project with the ridehailing service was about to come into effect.

It was not. About an hour later,Blaiswas in handcuffs in the back of a police cruiser.

• Uber paying its drivers to flout Quebec law

The confusion, tension and arrests that marked that night last month are indicative of how the government's deal withUberhas been received so far.

The deal was meant to provide atemporary legal framework forUber'sQuebec branch, allowing its drivers to operate hassle-free for a year while the government decideson its future.

But since it was announced in early September, the deal has been vociferously opposed by the taxi industry and thesubject of misunderstandings by the media andUberdrivers themselves.

ForBlaisand his fellow Uber drivers, thatmeans there is still little peace of mind as they take to the roads.

• 'Angry' taxi drivers block Montreal streets over Uber deal

Plight of theUberdriver

SinceUbercame to Quebec in 2013, its drivers have operated in a legalgrey zone.

The app-basedUberX servicesimplyconnectsthem with people willing to pay for a ride.

In the eyes of theBureau du taxi deMontral(BTM), though, it is illegal to offer paid rides without a taxi-driver's licence (a 4C licence)or a taxi permit. It carried out more than 400 seizures of Uber vehicles in 2015 alone.

Uber encouraged its drivers to shrug off the seizures, covering the costs to its drivers and contesting the fines in court.

• 400 UberX vehicles seized so far this year in Montreal

But theUberdrivers themselves grew to fear their encounters with BTM officers.

"The officersare not nice in the way they talk to us," saidAlexanderColorado, who was been anUberdriver for a year.

"They hit your car, they try to open your doors with force They're very intimidating."

Blais and Coloradoparticipate inan informal online supportnetwork for Uber drivers. They share information about the location of BTM seizure operationsand arrange to pick up fellow drivers who have their cars impounded.

"It makes being on the road more comfortable," saidBlais. "We just talk to each other. It's better than being isolated."

In order to avoid run-ins with the BTM, Blaisavoids the downtown area and tends to only pick up clients at fixed addresses.

He has also equipped his minivan with a series of cameras;insurance, he says,against clients and overly zealous BTM officers.

The BTM said its officers all have police training. A spokesperson denied the bureau's officers seek to intimidateUber drivers.

• Dozens of deaf Uber drivers shut out of pilot project

Waiting game

Blais, Colorado and other Uber drivers saw the pilot project as a chance to ease tensions with the BTM. It will give Uber drivers access to taxi permits, and give them a grace period in order to obtain a 4C licence.

Without the pilot project, they would face harsher legal sanctions under a new law passed this summer. The law categorically removed the grey zonethat Uber drivers had enjoyed since 2013.

The problem with the pilot project, though, is a lack of clarity about when it comes into effect.

"For us, we thought we were free to drive Sept. 8," Colorado said, referring to the date when Uber and the Quebec announced the terms of the pilot project.

• Quebec passes law to regulate Uber

Colorado said he received a text message from Uberthat day, confirming that he could get behind the wheel worry-free.

"Uber didn't inform us we had to wait another 20 days."

The text of the deal suggests the pilot project would begin 20 days after being made public. That led most media outlets to peg the date at Sept.29.

During a news conference in Quebec City last month,Transport Minister LaurentLessardwas asked on four separate occasions to clarify whetherUbercould operate legally on the29th. It still was not clear to the drivers what was happening.

"Everyone thought it was legal on the 29th," said Blais.

• What's in the Uber deal?

'Are we legal?'

Blaisand the other drivers who gathered that night at La FontainePark were about to take the roads when, just after midnight, they received worda fellow Uber driver had his car seized by the BTM.

They were confused. Hadn't the pilot project just come into effect, making it legal to driver for Uber?

Blais, Colorado and several other drivers made their way to St-Laurent Boulevard, where the car was being towed. The intention was to ask a BTM agent to clarify the law,Blaissaid.

"A couple of driversmay have raised their voices, but they were asking a simply question: 'Are we legal?'"Blaistold CBC News."What we got as an answer was eight or nine police cars."

When Montreal police arrived to offer backup to the BTM agents,fourUberdrivers were takeninto custody.

The police allege they were interfering with theBTM'swork.

One driver was released without charge. Three others, includingBlais and Colorado,were released with summons to appear, and could face charges of criminal harassment, intimidation and obstructing an officer of the law.

They are due back in court later this month.

• Uber paying its drivers to flout Quebec law

Cat-and-mouse game

In the days before the 29th, the transport minister's officequietly clarified that the pilot project would only come into effect 20 days after its publication in the GazetteofficielleduQubec.

That only happened on Sept. 29, making this Friday the earliest the project will start. Even then,Uber still needs to apply to the Commission des transports du Qubecto get approval to act as a taxi intermediary.

It is unclear if they have submitted their application. The approval process could take months.

• Quebec's Uber pilot project pushed back until mid-October

In the meantime, and despite the law, Uberhas been encouraging its drivers to take to the roads, even offering financial incentives for them to do so. Uber did not return requests for comment.

The BTM, for its part,says it will continue to apply the law, seizing the vehicles of Uber drivers, until it isinformed the pilot project makes the ride-hailing service legal.

That means the cat-and-mouse game between Uber drivers and BTM agents will continue, at least for the time being. Blais looks forward, though, to aday when there will be no more animosity between the two sides.

"When we're legal, I want to go to the BTM and shake their hands," he said.

• Quebec's Uber bill too harsh or about time?