Trudeau apologizes to anglophone woman for answering in French at Sherbrooke town hall

Prime Minister Justin Trudeau has apologized for his refusalto answer a question in English when asked specifically about English mental health services at histown hall meetingin Sherbrooke, Que., last month.

Trudeau has sincecalled the woman he replied to in French at the meeting to offer his apologies.

He also wrotea letter to an English-language advocacy group, the Quebec Community Groups Network, saying he is committed to the English-language minority in Quebec.

• Trudeau speaks only French at Sherbrooke town hall, despite English questions

At the town hall meeting in January,Judy Ross,one of the founders of Mental HealthEstrie,asked in English what would be done to help anglophone Quebecers seeking mental health services when those services are only available in French.

"Thank you for your use of both official languages," Trudeau replied in French.

"But we're in a French province, so I will answer in French," he answered.

He called Ross this month to personally apologize for not answering her question in English.

According to Ross, he told her he made a mistake and said it was a learning opportunity for him.

"You don't often hear a politician say, 'I made a mistake,' and I really admire him for that," Ross told CBC News.

• Trudeau's language flap puts access to English-language health services in Quebec under microscope

She said the phone call gave her the opportunity to speak with him further about access to health services foranglophonesin the area.

Commitment tobilingualism

In Trudeau's letter to the advocacy group, he reiterates the importance of bilingualism in Canada and wrote, "I would like to express my sincere regrets."

"My personal commitment to the rights of the English-language minority community in Quebec and French language minority communities outside Quebec is unequivocal," he writes.

"As for the Sherbrooke town hall, I would like to express my sincere regrets."

"Canada is a bilingual country, and as such, I recognize that I should have answered questions in the language they were asked, be it in Quebec or anywhere in Canada."

'Commitment to move forward'

James Shea,the president of the Quebec Community Groups Network, saidhe was happy to receive the letter.

"Iwas very pleased. It was a very positive letter," he told CBC News.

"He was contrite in the reality that he had erred in his judgment, and it's very positive in the commitment to move forward."

A spokesman for the office of the federal official languages commissioner confirms the commissionerreceived roughly 60 complaints regarding the town hall in Sherbrooke.

Prime Minister Justin Trudeau's letter to the Quebec Community Groups Network: