A 'COVID fee' with your colour and cut? How your hair salon experience may differ as businesses reopen

Visiting afavourite barber,hairdresser oraestheticianwill be a far cry from what it used to bebefore COVID-19took hold and forced salons to closein mid-March.

More protocol, less pampering and higher prices including a possible "COVID fee" are among the thingsin store for clients who head back forpersonal services at outletsreopeningacross parts of B.C. from Tuesday.

"We're going to have reduced productivity, reduced capacity," said Bruce Peters, owner of Zazou Salon and Academyin North Vancouver, B.C., which is set to reopen on Wednesday.

Salon operators are now required by WorkSafeBC to have a COVID-19 safety plan that outlines the policies, guidelines, and procedures they have put in place to reduce the risk of transmitting the coronavirus that causes the illness.

For hair salon customers, that means just the basics and noperks during appointments.

Protocols in place

Zazou Salon has changed how it'lloperate to ensure the safety of stylists and clients through physical distancing and other safety measures.

Only every second work station will now be in use, so thesalon has gonefrom 19 chairs to nine.

Clients will wait outside the shop until they are waved in or phoned to enter.

Reception desks will be behind Plexiglasbarriers.

Clients and staff must wear masks.

There willbe no magazines, beverages, talking during shampoos, scalp massages and possibly no blow-drying of hair.

Michael Gibson, the co-owner of Brush Salonin Vancouver, says hisGastown and East Vancouver shopswill open on June 1.

Gibson wants to ensure proper spacing, barriers and supplies of masks and sanitizers torun his business in a safe space.

"It's going to be very different going back," said Gibson, who has removed some work stations and moved the remaining chairs 2.1 metres apart.

WorkSafeBC won't review or approvethe plans of individual salons, but in accordance with an order from Provincial Health Officer Dr. Bonnie Henry, the plan must be posted at the business.

DuringWorkSafeBC inspections, operatorswill be asked what steps they've taken to protect workers.

Cost increases

Both Peters and Gibson say weeks of being closed and readjustments to open up have led to huge financial losses.

Gibson says price increases between five and 10 per cent are inevitable to cover the cost of protective gear and reduced capacity.

At Zazou, Peters says he's "toying with the idea of a COVID fee" that may range between $5 to $25 per guest visit.

He worriesstaff will make nowhere near the money they made before the pandemic and he has to consider how they will be compensated.

"They have to make money. The company has to make money," he said.

"If we're not profitable, we will have to close our doors."

Petition against opening

But not everyone in the hair and beauty industry is ready to return to work.

"I don't feel safe right now," said Sarah Rae, a Pender Island stylist, who started a petition urging the government not to send stylists and barbers back to work.

"Why is it in everyone's best interest to include workers who can't socially distance?" she said of B.C.'s plans to reopen businesses."Why is that necessary?"

The provincial government announced that hair salons could reopen in mid-May as cases of COVID-19continued to trend downward in the province.

At the time, Henry said salonswere gettingthe green light to proceed under strict guidelines, but the decision on whether to openwas left to individual operators.

Overwhelming demand

As they prepare for reopening, both Zazou and Brushhave extended their hours of operation to handle the demand.

Zazou Salon's team of 50 staffis already booked for May and halfway through June.

Brush Salon has been inundated with email from people "desperate" to get their hair done.

"It's going to take a little bit of time to fit everyone back in with having less capacity and people in here at the same time," said Gibson.