Critics ask why rules to protect air passengers are still waiting in the wings

Transport Canada'sair passenger bill of rights has been more than two years in the making, andsome critics say they expected the government would have more to show for it by now.

On Monday, Transport Minister Marc Garneau unveiled proposed regulations designed to protect air travellers, including minimum compensation requirements forflight delays and lost luggage.

It's only a first draft, andwill undergo another round of consultations. Garneau expects the proposed rules to become law in the summer of 2019.

Brian Masse, NDP MP for Windsor West, claims the long waitgives airlines another free pass during the high-peak holiday season.

He campaignedfor air passenger rights for more than a decade, and saidTransport Canadashould havesome concrete rules protecting passengers at this point.

"It's nothing short of irresponsible and lazy."

Air passenger Mary Luz Mejia also wonderswhy federal lawshave been takingtaking so long to materialize. In April, she spent more than two weeks chasing down lost luggage following a Sunwing flight.

She saidshe then spent more than a month complaining to the airline before she got compensation for having to replace clothing and toiletries that were in her missing baggage.

She saidshe's had enough of poor treatment by airlines and believes it's time for the government to put tough rules in place.

"For those of us who have been inconvenienced more than once I might add in my case this is something that does matter to a lot ofus," said Mejia who lives in Toronto.

"We just want to see legislation put in place so that we have recourse."

It's coming

Transport Canada saidit's simplyfollowing due process with the regulations which it wants to ensure are fair to everyone.

"We want to get it right," said Marc Roy, chief of staff for Transport Canada.

The proposed rules include treatment standards requiringairlines to supplyfood, drink and accommodation for passengers when their flights are delayed.

They also lay out compensation which could go as high as $2,400 if a passenger is involuntarily bumped from an overbooked flight.

The proposed regulations will now undergo public consultation until Feb. 20, 2019.

It will be the third round of consultations held concerning air passenger rights. The first one began back in April 2016 when Garneau travelled across the country and heard a barrage of complaints ranging from cramped cabins to overbooked flights.

By November 2016, the transport minister pledged to pursue legislation that would lay out clear standards for air travellers.

Go with the basics

The NDP's Masse said the government by now could have at least implemented some basic regulationssuch as minimum compensation for flight delays and lost baggage.

"There is nothing stopping the minister from enacting what he wants to do right now with cabinet."

The draft regulations also propose a requirement that airlines don't charge extra to let children under age 14 sit next to a parent.

Masse saidthat's a no-brainer that should be law by now.

"How much more consultation do we need to understand that when you book a ticket and you're flying with your child, you should be able to sit next yourchild?"

He also questions if the regulations will even come into effect in the summer considering Garneau originally said the new rules willbe implemented in 2018.

"[Monday]was just another delay," he said.

Following the rules

Transport Canada's Roy saidimplementing new regulations is a complex process that takes time and patience.

"We could not have made this faster. It's a prescribed process."

He also said the regulations didn't come into effect in 2018 because numerous people wanted to weigh in on what should be in them.

"So many people put in submissions, stakeholders and individual Canadians, that it took a certain amount of time to get to the first draft."

According to the Canadian Transportation Agency (CTA), which conducted the second round of consultations, Canadians submitted more than 5,000 comments online and 930 randomly-selected air passengers filled out surveys in 11 different Canadians airports.

"The CTA went to airports with a clipboard and interviewed people and said, 'Hey, what do you think should be addressed in a passenger bill of rights?'" said Roy.

He saidthere shouldn't be any more delays in implementing the regulations because clear skies lie ahead.

"The unforeseens have been dealt with."

But Masse questionsif all the "unforeseens" have indeedbeen dealt with, considering the airlines have yet to weigh in on the proposed regulations as part of the latest consultation process.