Fast-food diners fuel additive-free revolution - Action News
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Fast-food diners fuel additive-free revolution

More fast-food companies that have fed our guilty pleasures are changing their menus. But they aren't necessarily moving away from their high-calorie, high-fat roots. Instead, they're embracing a version of health today's consumers demand: transparency about how their food is made and what goes into it.

Taco Bell, Pizza Hut are the latest to announce they will stop using artificial colours

Taco Bell will stop using artificial flavours and colours in most of its food by the end of this year. The decision comes amidst a food revolution, the company's chief food innovation officer, Liz Matthews, says in a statement, as 'customers are more curious and interested about food than ever.' (Toru Hanai/Reuters)

Fast-food companies known for their greasy, fatty indulgencesare rapidly changing their menus to capitalize on the successful strategiesof newer players who lure customers with fresh foods and simple ingredients.

But the companies that have traditionally fed our guilty pleasuresaren't necessarily moving away from their high-calorie, high-fat roots.

Instead, they're embracing a version of health today's consumers demand: transparency about how their food is made and what goes into it.

"It's becoming less and less about the amount of calories and the amount of fat as towhat actually they're eating and what they're putting into their bodies," says KellyWeikel, director of consumer insights forTechnomic, a U.S.market research firm that also tracks the Canadianfood industry.

Traditionally 'unhealthy' food less of a concern

This focus on a new type of healthy food has helped fuel the growth of so-called fast-casual restaurants like Chipotle Mexican Grill and U.S.-basedPanera Bread.

Chipotleprides itself on serving "food with integrity," according to its website. The company says ituses fresh ingredients without relying on artificial flavours orfillers, buys ethically raised animalsand recently announced it will no longer serve dishes containing genetically modified organisms (GMOs).

Chipotle prides itself on serving 'food with integrity,' which is a mantra that aligns with what many consumers perceive as healthy. (Jeff Kowalsky/Bloomberg News)
Despite this, "it's quite unhealthy," Weikel says of Chipotle's offerings. In the restaurants, people build their own burritos that can easily surpass1,000 calories depending on the toppings. That is half the calories Canada's Food Guide recommends women between 31 and 50 years old who are somewhat active eat daily, and more than one-third of the calories men in the same demographic need.

Consumers no longer necessarily consider healthy foods to bethe traditional low-calorie, low-fat dishes, Weikel says.Their new definition focuses more on fresh, high-quality, unprocessedand additive-free foods.

"All of those things are starting to roll more into their idea of health and quality."

People then reason that a higher calorie and fat mealcan be OK to eatif it's not processed, fried and full of trans fat, she says.

It's not up to the company to decide what ingredients are good or bad,Taco Bell's chief food innovation officer, Liz Matthews, told BuzzFeed News shortly after the company announced changes to its menu.

"We're just here to listen to our customers and they want less in their food and they want simpler ingredients."

Good spin for fast-food places

Following in the fast-casual companies' footsteps, Taco Bell and othermajor fast-food chains are ditching unpronounceable ingredients, likeazodicarbonamide, an additive also found in yoga mats and shoe soles that Subway once used in its bread.

More and more, the politics of food is trumping the economics of food.- SylvainCharlebois, professor at the University of Guelph's food institute

Taco Bell home of the taco in aDoritosnacho cheese-flavoured shell announced this week it would stop using artificial flavours and colours in most of its food by the end of the year. The company will also work to remove additives, like addedtrans fat,You asked if trans fat is an additive, that's the example they use in their statement "added trans fat"and some artificial preservatives by the end of 2017.

Pizza Hut, which is owned by the same operatoras Taco Bell, will also remove artificial flavours and colours by the end of July.

These and other fast-food companies making similar changes are "following this perceptual shift in what consumers see as being better for them," says Weikel.

It's a good spin for fast-food restaurants because it doesn't negatively impact how customers perceivetaste, she says. By marketing fresh, whole ingredients, companies actually enhance how healthy and tasty customers believe the food is.

People don't want to feel guilty about buying fast food, she says, and non-artificial ingredients help customers feel better about their purchase.

Consumers demand transparency

It's "quite impressive" how quickly both restaurants and food companies, like Pepsi and Kraft, are eliminating artificial ingredients,says Sylvain Charlebois, a professor for the University of Guelph'sfood institute whois currently a visiting professor at Austria'sUniversity of Innsbruck.

Consumer curiosity about the food industry is driving that speedy response, he says, as more people demand transparency about how companies produce the food they consume.

Taco Bell and Pizza Hut both claim this is partly behind their decision to eliminate some additives.

"Today's customers are more curious and interested in food than ever," Taco Bell's Matthewssaid in a statement. "They want to understand what they're eating and expect to know more about it."

Blogger Vani Hari, the Food Babe, led a successful campaign for Subway to remove a food additive from its bread. (Courtesy Vani Hari via Associated Press)
Pizza Hut CEO David Gibbs agreed, saying people want "to understand the ingredients that make up the foods they enjoy."

Customers turn to the internet to discuss their questions and concerns about the industry.

BloggerVaniHariof Charlotte, N.C.,also known as the Food Babe, claims credit for successfully petitioning Kraft to change its macaroni and cheese ingredients and Subway to alter its bread recipes.

Social media is "a huge factor" in raising people's awareness about ingredients, Charlebois says.

"More and more, the politics of food is trumping the economics of food," hesays.

Instead of opting for cheap, convenient and tasty products, consumers want to know all aspects of how food is produced.

They not only care about ingredients, but also where the food comes from, how it is processedand labour conditions,says Charlebois, noting that also includes wonderingwhy many fast-food workers receive a paltry minimum wage.

"There's an array of issues that we didn't even talk about 10 years ago and now people want answers."

As consumers demand food they understand, companies will have to continuously adapt.Charlebois predicts the next major debate will centre on nanotechnology, which produces nanoparticles that are already present in our food and enhance its taste.

It's good that consumers are demanding more information and gaining knowledge, he says.

"As the system empowers consumers more and more, it will only make the food industry more disciplined."