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Juul reshuffles top executives in bid to rebuild image

Juul Labs Inc. said on Tuesday its finance and marketing heads will step down, as its new chief executive officer revamps top management in a bid to rebuild the e-cigarette maker's public image amid intense scrutiny from regulators and lawmakers.

E-cigarette maker replacing CEO, cutting 10-15% of workforce amid broad reorganization

E-cigarette maker Juul will cut 10-15 per cent of its workforce by the end of the year as part of a broad reorganization under new CEO K.C. Crosthwaite. (Michael Wilson/CBC)

Juul Labs Inc. said on Tuesday its finance and marketing heads will step down, as its new chief executive officer revamps top management in a bid to rebuild the e-cigarette maker's public image amid intense scrutiny from regulators and lawmakers.

The company will also cut 10 per centto 15 per centof its workforce by the end of the year as part of a broad reorganization under CEO K.C. Crosthwaite, a former executive at major shareholder Altria.

Juul, by far the most popular e-cigarette maker in the United States, has been rocked by concerns over the strong appeal of its nicotine products among teenagers.

The departures of chief financial officer Tim Danaher and chief marketing officer Craig Brommers come just weeks after Juul suspended advertising in the U.S.

The company's colourful advertisements have been slammed by regulators, lawmakers and state attorneys general over their part in the sky-rocketing use of e-cigarettes among teenagers.

Danaher, who has been CFO for five years, will be replaced by insider Guy Cartwright, while the role of marketing chief will be terminated, a company spokesman said.

Chief administrative officer Ashley Gould and product development executive David Foster are also leaving, he added.

Crosthwaite replaced Kevin Burns last month, taking the top job as merger talks between Altria and Philip Morris collapsed.

The U.S. Food and Drug Administration in September warned Juul that it was misleading consumers by marketing its USB resembling e-cigarettes as safer than cigarettes, and requested additional information on its nicotine blend.

Soon after, the Trump administration announced plans to ban all flavoured e-cigarette products, citing the alarming growth in teenage use.

Crosthwaite has said Juul will refrain from lobbying the Trump administration on the proposed flavour ban.