Can the free market ensure artificial intelligence won't wipe out human workers?
Humans are fundamental to the economy. Anthropologists say AI won't change that
What will you be doing only a decade from now when advanced versions of the artificial intelligence program ChatGPThavewormed theirway into the fabric of life?
According to some experts, you may be out of a job. Two current labour disputes involving autoworkers and screenwriters are at least partly about the future threat of AI.
When AI comes for the jobs, writersmay be among the first to go, warn two respected technology mavens writing in Foreign Affairs magazine. And they are not alone in that view. Even current versions of the AI program ChatGPTcan sketch clearer prose than most humans, they say. And those programs are getting better.
By 2035, as "white-collar workers lose their jobs en masse," declare Ian Bremmer andMustafa Suleyman, AI will be running hospitals and airlines and courtrooms. "Ayear ago, that scenario would have seemed purely fictional; today, it seems nearly inevitable."
Thumb-twiddling time?
ForBremmer and Suleyman,job losses are a relatively mundane result of the AI revolution. Their ultimate concern is nothing less thanthe usurping of government power by intelligentmachines and those who control them.
But will massive numbers of writers and lawyers and stockbrokers and coders andoffice workers really be sent home to twiddletheir thumbs in a little over 10years? There are many thoughtful skeptics who say there are really good reasons why that just won't happen. And at the core of it all, they say, is our unique humanity.
Peeking 10years intothe future leaks intothe realm of science fiction, and those who imagine the future while sometimes offering useful warnings can easily get things wrong. Viewing the 1968 movie2001: A Space Odysseyis a good reminder.
"Anyone who says they can tell you that they can predict what's going to happen is either deluded or lying," said Canadian science fiction writer Karl Schroeder, who has written about AI in his novelStealing Worldsand the short story The Suicide of our Troubles.
There is a certain irony in the comment, since Schroeder is also a professional futurist helping companies prepare for what may be around the corner.
He is convinced there is a value inusing imagination to frame the possible extent of the AI problem as itbecomes better athuman tasks.
"It isn't any different from the question of what to do with the jackhammer when you're the guy with the pickaxe," Schroeder said.
Essential human skills
The lack of certainty over how AI will develop and how quickly means its eventual impactisopen to infinite speculation, he said.As governments around the world consider how to regulate it, the unknowable nature of what AI will become is just one of manycomplications.
But unless intelligent machines grow into evil geniuses that decide to crush us like bugs, said Schroeder and everyone else I talked to,there is one certainty in the future relationship between humans and machines, and that is humanity.
"Much of what we do as humans, even though we have our official jobtitles, goes outside of the official job descriptions," said AJungMoon, whoteaches computer engineering at McGill University in Montreal.
While theartificial intelligence and robotics expert sees various portions ofjobs being stolen away by smart software, as that happens, she said, humans will do more of the things AIisn't so good at.
In her own job teaching university students, she sees AI taking away the boring, bureaucratic and redundant parts of the work, leaving her more time for the kind of human interaction that leads to student success.
"What is their learning journey like? What is their life like?" Moon said. "I can actually get to more forming of connections with my students."
Things robots cannot do
As someone who has been working at the leading edge of robotics for more than a decade, Moon saida lot of work humans do is in no danger from AI. Hands-on human finesse, the "hapticfeedback" of human touch, fine motor skills, the ability to switch abruptlyfrom gentle care and stroking to heavy tasks, or figuring out how to fix old piping in an old house"that is impossible right now."
Despite the imminent arrival of devices like Elon Musk's Optimus robot, Moon saidshedoesn't see AI changing that any time soon, meaning that the many jobs that require human judgment, instant decisions and human dexterity will continue to need humans.
In a hospital, for example, artificial intelligencecan count the pills, do the paperwork and help create efficiencies in treatment. The advantage isthat it willleavemore time for tasks where humanity remains indispensable.
Thatessential humanity entailingnot just what we do and how we do it, but the reasons for doing it, is encapsulated in a concept called"human centricity."It is an approach at the core of work by anthropologist Paul Hartley, CEOof the Toronto-basedHuman Futures Studio, a kind of management consultancy that has helped tech companies from going off track.
"It's an articulation of how to keep people really at the centre," hesaid.
Hartley, author of the book Radical Human Centricity, said the concept predates recent thinking about AI, growing out of notions about "user experience," or"UX," in the technology sector wheretech geeks might be tempted to wander off into the never-never land of technology for technology's sake.
In some science fiction future,AI may eventually be able to think for itself and find its own motivations that are incomprehensible to us. But until that time, no matter how advanced, AI will remaina tool for use byhumansfor human purposes, Hartleysaid.
The essential lesson of human centricity is that technology and software tools, including AI,have no purpose if they fail to respond to human needs.
The requirementsof humanity, insistsVurainTabvuma, a professor at the Sobey School of Business at St. Mary's University in Halifaxwho has collaborated with Hartley,are also at the heart ofwhy human work will never be supplanted by AI.
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Even after it becomes ubiquitous in a decade or so, Tabvumasaidhe foresees AIas being similar to previous technological advances that, in theory,killedjobs. Human librarians used to bringhim books and articles. Now he gets them online.
Machines replaced weavers. Rooms of typists and calculators have been replaced by email and spreadsheet software. Robots have been taking the place of humans on assembly lines and in warehouses for years.But none of those changes have reduced the amount of work people do. Unemployment has never been so low, and many of us seem busier than ever.
Capitalism to the rescue
Reminiscent of the predictionby economist John Maynard Keynes in his 1930 essayEconomic Possibilities for our Grandchildrenthat by now we would be working 15-hour weeks, Tabvumathinks we probably won't have a chance to put our feet up this time, either.
Somehave warned that the capitalist economy will use AI against human workers, but hesaid that history shows the capitalist free market will guarantee future work because it will keep finding new ways to use human talent and resources. Tabvuma's analysis echoes a statement by tech entrepreneurJack O'Holleranin an essayearlier this month.
"If AI can do 10 times the work of a coder, the majority of companies won't fire nine of their 10 software engineers," O'Holleran wrote."They're just going to [expand to] 100 times the amount of output they can produce with their current team of 10."
Tabvumasaidit is in the nature of the capitalist economy the constant renewal known as "creative destruction" or "churn," motivated by a search for profits to repeatedlyeliminateroutinized work and use the resources saved in that process to create new work. AI will not stop that process, he said.
"Over time companies will identify an opportunity, and over time they will start working to make the most of that opportunity," Tabvuma said.
And the process does not just happen in a corporate setting. Tabvuma talks to his students about the history of art and artisans going back to Greek and Roman times. On the surface, it appears thattechniques forcreating posters and painting using printing and photography and then computers havebeen progressively replacing the skills of human artisans.
"It moves away from people and firmly into the realm of technology," Tabvuma said. But that has not eliminatedartists, he said:"You look at it right now in history? We have never had more artists in the world."
Human replacement or human helpers
Tabvuma also rejects the idea that a single corporate entity will take hold of artificial intelligence and use it to concentrate wealth and power and dominate humanity. For one thing, while it is now new and expensive, AI will become cheap and widely availableto a new generation thatunderstands how to use it. He said it will be hard for any business or sector to corner the market.
"Some of these ideas are advocated by people who believe that the world we live in is a constant and that the businesses we see are always constant, but in capitalist economies, the businesses we interact with right now are not going to exist 10years from now, or 20 or 30 years from now," Tabvuma said. At some point, companies like Facebook and Amazon and Apple are going to fail, he said.
"There will be other companies that come up, and if they're coming up, they will employ people and expand their workforce, improve their technology and gain market share."
And as forthe work of writers offeringyou something you actually want to read?Tabvumasaid as well as manual dexterity, humans have another big advantage.
"Think of the interaction you and I are having right now, the fact that you thought of 'How am I going to write this new article? I'm going to reach out tothese people and interview them,and then out of that process. I'm going to write this article,'" Tabvuma said.
"And that is not physical dexterity, it's mental dexterity."