Watch out for flying fees: WestJet hikes checked-bag cost, Flair adds credit card fee - Action News
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Watch out for flying fees: WestJet hikes checked-bag cost, Flair adds credit card fee

Heres the good news: Airfares have declined in Canada. The bad news? You might wind up paying more in added fees. WestJet, along with several U.S. airlines, recently hiked its checked-bag charges. And Flair Airlines has a new fee: a charge for paying for your flight with a credit card.

WestJet says checked-bag fees help it keep base fares low

Planes on tarmac in foreground, Westjet plane taking off. Airport building in background.
WestJet is hiking fees for first and second checked bags by $5 for travel booked on or after Feb. 15. (Daniel Thomas/CBC)

Here's the good news: Airfares have declinedinCanada. The bad news? You might wind up paying more in added fees.

WestJet and several U.S. airlines recently hiked their checked-bag charges. Discount carrier Flair Airlineshas raised some otherfees, and added a surcharge whencustomers pay for their flight with a credit card.

Airlines often say they "unbundle" fares so customers only have to pay for the add-ons they want.

"We keep our fares as low as possible while giving you the flexibility to add additional services," Flairdeclares on its website.

But some industry experts warn that if passengers aren't careful, they may wind up paying far more than anticipated.

Airlines "absolutely entice you with the low cost of the ticket ... but then that low price is not as low as it appears with the ancillary fees," said Karl Moore, an associateprofessor at McGill University who studies the industry.

Passengers might "get caught with another $100 in fees they weren't expecting, which means profits for the airlines," hesaid.

Karl Moore sitting in his office.
McGill University's Karl Moore says air passengers might wind up paying more than they bargained for when booking flights with added fees. (CBC)

According to Statistics Canada, airfares dropped 14.3 per cent in 2023. Conversely, in theprevious year, airfares spiked by 13.7 per cent.

As airfares declined,WestJet introduced two checked-bag price hikes.The airlinenow chargesan extra $5 forchecked luggagefor travel bookedafter Feb. 14. That means, for an economy fare purchased online, passengers will pay between$35 and $42 for the first checked bag and between $55 and$65 for the second.

The increasecomes on the heels of a$10 hike WestJet introduced four months agofor passengerswho choose to check their bag with an agent at the airport.

The higherfees mayirk passengers already struggling with other rising costs, such as food and housing.

"It's just a clear cash grab," said Taryn Zielke of Regina who flies WestJet a couple of times a year.

taryn on the beach with her husband
WestJet customer Taryn Zielke of Regina, left, questions why WestJet needs to raise checked-bag fees. (submitted by Taryn Zielke)

"Did you have to raise the baggage fees by $5? Like, could you have not done that?" she said. "Probably not. But they did, because they could."

WestJet spokesperson Julia Brunet told CBC News in an email that baggage feesallow the airline to "keep base fares lower for all travellers."

She said the system-wide $5 hike is WestJet's first since 2018, and that passengers can avoid baggage chargesbypaying for their flight with a WestJet RBC Mastercard, or by buying a pricier, flexible fare.

Will Air Canada hike baggage fees?

Several airlines in the United States have also hiked their baggage fees, includingAmerican Airlines and Alaska Airlines which upped their first checked-bag chargefrom $30 to $35 US. American did not provide a reason.

Alaska Airlines said in an email it needed to adjust its fees to "navigate rising operating costs including high fuel prices."

First checked-bag fees at Air Canada still start at $30, but Moore predicts the airline may follow suit and raisethe price.

"I would not be surprised if they did. It's very, very tempting to them indeed," he said.

In an email to CBC News, Air Canada spokespersonPeter Fitzpatrick would only say the airline is "aware of these trends" and has made no recent changes to its baggage policies.

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Flair Airlines also recently raised some fees. Through an internet archive search,CBC News discoveredthat sometime after June 8, the airlineincreased thecharge to book or change a flight over the phone from $15 to$25.

The airline also upped its flight change and cancellation fees. For example,the priceto change a flight a week or more before departure has jumped 155 per cent to $74 from $29.

Flair also added aprocessing fee of 1.4 to 2.0 per cent when passengers pay by credit card. The airlinedid not respond to requests for comment.

Taryn Zielke and 3-year-old daughter, Iris, sitting in seats on a WestJet plane.
Customer Taryn Zielke of Regina, left, questions why WestJet needs to raise checked-bag fees. (Submitted by Taryn Zielke)

Anshul Singh, founder of travel and loyalty-program website Points, Miles and Bling, says he applauds the airlines for being upfront about their fees, which are clearly laid out on their websites.

"Unbundled pricing models bring a lot of flexibility and predictability for passengers that know exactly what they're looking for," he said.

However, says Singh, the plethora of added chargesmakes it hard for passengers to shop around and ensure they're getting the best deal.

"Often, those add-on fees are not readily available up front, especially when you're comparing pricing," he said."I think it's quite unfair to expect the customers to sort of keep a handle on all of these fee changes and make sure that they're doing their price comparisons in a rational way."

Moore said the best way for passengers to ensure they're getting the best deal is to avoid paying for upgrades. So he recommends packing your own food, and travelling only with a carry-on bag. However, if you're flying a discount airline such as Flair, you willbe charged for any carry-on that can't fit under the seat.