1 in 4 Canadians say they've been harassed on social media

Canadian popstar Justin Bieber shuts down his Instagram account because ofhateful comments. A B.C. music teacher is falsely accused of being apedophile on Facebook. Amanda Todd is driven to suicideafter years of being tormented online.

What do these situationshave in common? Harassment of some form on social media networks.

According to a recent survey, 1 in 4 Canadians say they have been harassed on social media, suggesting that this type of cyberbullying is far more prevalent than expected.

While manypolice forces don't track harassment specifically, anecdotally many say they have noticed an increase in cyberbullying throughsocial media and online spaces.

ShachiKurl, theexecutivedirector of the Angus Reid Institute, says the organization did the study to get a sense of just how prevalent the issue was in Canada.

"We've heard anecdotally so many cases of harassment online, and celebrities shutting down their accounts, so we wanted to get a measure of what it's actually like and what the impact is," she said.

"There is an assumption that it's not real because it's happening in a digital space or it's not as tangible. Butwhat we know now is the issueis veryreal and it's not overblown."

Who is harassed?

The survey, perhaps unsurprisingly, found that the more oftenusers are on social media, the more likely it is they will have experienced some type of harassment online.

Facebookis by far the most-used social network for Canadians. Most of those surveyed, about 52 per cent,use it every day.

Kurl said age and not gender is a big factor, with younger users reporting a higher frequency of harassment on social media.

While women didn't report being harassed in general any more often than men, the study found the nature of the online harassment takes on more sexual overtones for women.

Womenare twice as likely as men to say they've been sexually harassed or stalked,the report found.

The impact of harassment

Women are also more likely than men to say their experiences with social media harassment havefollowed them into the real world.

Kurl said many of those surveyed said they had changed their habits, such as deleting accounts or self-censoring to avoid negative feedback.

She also saidthose who had been harassed previously are less likely to be shocked or upset than people who had not been harassed.

"There's almost a normalizing in sensitivity, like a death of outrage," Kurl said.

What should be done?

Many of those surveyedthink it should be up to the social media platform to monitor the harassment and make sure it's not going too far.

The problem is, more thanhalf of Canadians believe those companies aren't doing enough to stop bad behaviour, according to the survey.

Twitter, in particular, has been besieged with criticism for not doing enough to protect its users from harassment, despite multipleinitiatives toaddressthe problem.

Instagramunveiled anew feature last monththat allows usersto filter comments for offensive words and language.

What should you do if you're harassed on social media?

The conventional wisdom is not to feed the trolls if you're being harassed online or on social media.

Here are some tips from the Vancouver police:

• Save and print copies of all relevant texts, emails and other communication.
• Don't respond to the bullyingand do block contact, if possible.
• Ensure your privacy settings are at the highest setting forsocial networking websites.
• Do not put personal details online, such as date of birth, address or phone numbers.
• Report any cyberbullying to the social media networkas well as your Internet Service Provider.
• If the cyberbullying crosses the line and becomes harassment, involves threats or is a hate crime, call the police.