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British Columbia

Diamond vanishes in consignment deal gone wrong, B.C. woman claims

Fariba Pourbabasays sheand her father once owned a round, three-carat diamond. It was a brilliant cutone of the most expensive ways to shape a stone, togive it the best shinevalued at tens of thousands of dollars. But that was four years ago, before it supposedly went missing.

Jeweller denies allegations, says lawsuit's allegations are not true

Rings, necklaces and other items are seen in a shop's display case.
Items are displayed at Masoud Javaherian's jewelry shop in West Vancouver, on Thursday. Fariba Pourbaba claims she gave a valuable diamond to the store to be sold on consignment, but hasn't seen the stone, or a dime, in years. (Ben Nelms/CBC)

Fariba Pourbabasays sheand her father once owned a round, three-carat diamond. It was a brilliant cutone of the most expensive ways to shape a stone, togive it the best shinevalued at tens of thousands of dollars.

But that was four years ago, before it supposedly went missing.

Pourbabasays she and her fatherhaven't seen thestonesince they gave it on consignment to a jewelry dealer in West Vancouver in late 2019, according to alawsuit filedthis week. Court documents allege they had agreed with Masoud Javaherianthat he would sell the diamond in exchange for a cut of the profit, but that they haven't seen the diamond or a dime since.

The allegations have not been proven and the jeweller says her story is not true.

The case has developed into a "she said/he said" dispute between Pourbabaand the jeweller, which experts say highlights the importance of a paper trail forthe growing number of people looking for helpselling valuable property.

"The best way out of these situations is not to get in them to begin with," said Ross McLarty, a civil litigation lawyer based in Vancouver.

'No longer' with jeweller

PourbabasaysJavaherian, the shop owner,received the diamond in fall 2019 and hadagreed it would be sold for no less than $50,000 US, or $67,000 Cdn.She claims he was supposed togive it back in a few daysif he couldn't find any takers, though she doesn't specify whether that was a verbal or written agreement.

The lawsuitsaysher father, Marefat, couldn't get an update fromJavaherianwhen he followed up later.

She alsoclaimsshe had the diamond appraised this past June at $72,600 US or $98,158 Cdn.

The lawsuitprovideslittle further detail about that appraisal, including how the diamond was appraised after it went missing.

Some appraisals can be done basedon photographs or other documentation,but Pourbaba's lawyer says no such photographs could be provided.

The appraiser, Mardon Jewelers, declined comment, citing client privacy.

A forest green sandwich board sign advertising a jewelry consignment store is seen on a brick sidewalk on a sunny day.
A sandwich board is seen outside Javaherian's store. He and his son deny Pourbaba's story saying they sold a less valuable diamond on her behalf years ago without any trouble. (Ben Nelms/CBC)

The claim does not say whether the stone had been officially appraised before 2019.

Pourbaba, through her lawyer, declined further comment.

Shefound out the diamond was gone when she went to Javaherian's store looking for an answer in July, according to the claim filedin B.C. Supreme Court.

"The defendant informed her that the diamond was no longer in his possession but assured her that he would provide partial payments of the total value of the diamond," the lawsuitreads.

"The defendant ...neglected to make any payments."

Javaherian has not filed a response in court, but denied the allegations when reached by phone on Thursday. He, together with his sonSam Javaherian,says they did sella diamond fromthe Pourbabas but that the sale went off without issue.

This was sometime between 2017 and 2019, they said, and thePourbabasgot a cut.

Sam saysit was a handshake agreement with nothing in writing because his father and Fariba's fatherhad known each other for decades. He also saysthe diamond in question was worth tens of thousands of dollars less.

"It is not true," he said of the storydescribed in the lawsuit.

Consignment growing in popularity

Consignment is an arrangementbetween sellers and businesses to sell second-hand items and split the profit. Stores use their sales staff and retail space to sellbelongings and, in return, the shop keeps a percentage of the selling price.

Peoplecan consign items including luxuryjewelry, watches, bags, shoes and musical instruments and everyday clothing. Items generally don't sell for top dollar, but consignerscan make some money on items they might otherwise donate for free anyway or that they might have sentto the landfill.

McLarty, the lawyer, says most shops askconsignersto fill out waivers saying the store can't be held responsible if their items are lost, stolen or damaged. Hesays it's crucial to pay attention to waivers and any other contracts before giving up your itemsif they'revaluable to you.

The storefront of a consignment store.
A consignment store is seen in Vancouver. Consignment shops are typically physical stores that specialize in one type of item, like a jeweler, but online shops are increasingly popular. (Ben Nelms/CBC)

If not, disputes can turn into frustrating"he said/she said" fights as with the case of the Pourbabas' diamond.

"Obviously, particularly with something of this kind of value, you would certainly at a minimum want something in writing," said McLarty, adding he hasn't seen a case like the missing diamond lawsuit in roughly 40 years of practice.

"That's important because if it's lost or damaged, then that would be evidence of what the damage was," he said.

He says agreements should describe the item in detail, confirm whether it was in goodcondition and an estimate of itsdollar value.

"Do your homework," said Richard Rainey, a commercial lawyer of 30 years in Coquitlam, B.C."Don't rush into any kind of arrangement with the first person that offers to take the item from you. And then, what's critically important, is to make sure you have a written contract and understand it."

Consignment shops are typically physical stores that specialize in one type of item, like a jeweler, but online consignment shops like The RealReal and Poshmark are increasingly popular.

The global second-hand commerce space is expected to grow three times faster than the traditional retail space by 2027, according to an annual forecast report from the research firmThredUp. The resale marketplace report said three-quarters of consumers were open to shopping second-hand, with that share rising to 83 per cent among Gen Z.

In their lawsuit,the Pourbabas are claiming damages for breach of contract and unjust enrichment.