B.C. asks for Ottawa's help accessing critical flight data during COVID-19

The B.C. government has requested federal help getting information from airlines that it saysis critical for tracingpassengers who may have been exposed to COVID-19.

In aletter sent Wednesday,Claire Trevena, provincial transportation minister,says the data that officials currently receive from airlines whenthey request it is often missing crucial contact details. She is calling onher federal counterpart,Transport Minister Marc Garneau, to improve the situation.

According to Trevena,thelack of sufficient data means health officials must publicly list flights where passengers may have been exposed which can cause public alarm rather than efficiently tracing individuals at risk.

She urged the government to "ensure the data gathered is usable and traces back to the individual traveller directly," rather than simply listing flights with a positive COVID-19 case.

The letter is dated one day after Provincial Health Officer Dr.Bonnie Henry addressed the challenges during a news conference.

"It would shock you to see what we get from the airlines when we request a flight manifest," Henry said Tuesday, adding often the only thing the airline knows is how much someone paid for a ticket and nothing else.

Trevena's letter says that instead of listing the nameand contact information of the people on the plane, the data often includes the name of a travel agency that booked the flight, a frequent flyer number, or the name of the ticket purchaser but not the passenger.

As of August 4, seven flights have arrived in B.C. with possible COVID-19 cases identified on board. Across Canada, there have been 34.

Canada's Chief Public Health Officer Dr. Theresa Tam said Tuesday there could be improvements to the data that airlines provide, noting flight manifestslack all sorts of details, making it difficult to reach people in specific seats.

Tam also said there hasn't been a confirmed case of in-flight transmission.

"Very few of our cases actually come from travellers at the moment," she said. "But now that our case numbers have gone down, there's been more interest in why don't we follow some of these planes and see if there's been any contact at all that's been exposed or transmitted."

The federal health agency Tamleads referred further questions to Transport Canada.

Air operators have to record the names of everyone on board an aircraft, but there is no federal requirement that they submit passenger manifests to Transport Canada, said Livia Belcea, a spokesperson in Garneau's office.

Belcea referred further questions back to the federal health agency, sayingit is responsible for facilitating information-sharing between airlines and provincial health authorities.

According to a statement from Transport Canada, air operators are required to keep name recordsfor at least 180 days after the day the flight was completed.

NDP transport critic Niki Ashton said the federal government needsto take a harder line on carriers toprovide the necessary information for contact tracing.

"Airlines should be making sure that accurate information is being shared as soon as possible and it shouldn't be up to them to pick and choose how they do it," she said. "It should be the federal government mandating them."

Air Canada 'baffled'

According to a statement from Air Canada, the airline provides flight manifests that include names, contact information, seat location and itineraryto any Canadian health authority within 24 hours of a request. The statement says Air Canada has not had a request from B.C. since March.

"We are baffled by Dr. Henry's comments," said the airline's statement, which also says itand the National Airlines Council of Canada have reached out to Henryand the B.C. Health Ministry on multiple occasions to discuss any concerns they may have, but they have not had a response.

A statement from WestJet saidthe airline has safely flown more than 415,000 guests on 13,700 flights with no reported cases of transmissions since March 24.

Trevena's letter not only calls on the federal government to improve the flight passenger data available to health authorities, but also says the B.C. government has noticedinconsistencies in safety guidelines concerning the air sector and COVID-19 protocols.

The letter closes with a request to Ottawa to ensure rigorous boarding screening, flexible cancellation policies, adequate testing for international arrivals, consistent rules on plans concerning eating, restrooms and use of the plane's middle seats.

Trevenaalso asks in the letterfor the development of insurance protocols to cover the cost of COVID-19 treatment for visitors who may have to pay for treatment in British Columbia.