Vancouver police warn public about seasonal risk of parcel theft - Action News
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British Columbia

Vancouver police warn public about seasonal risk of parcel theft

While thousands of Canadians are making online purchases this holiday season, Vancouver police are asking the public to keep an eye out for thieves looking to steal unclaimed parcels on doorsteps

Police say doorstep package thefts are more likely this time of year

London Police do not advise people confront anyone walking off with your parcel. (Amanda Margison/CBC News)

Vancouver police Const.Jason Doucette, like many Canadians, shops onlinefor Black Friday and Cyber Monday deals.

And he says he takes steps to make sure hispackage isn't stolen when it's delivered to hisdoorstep.

"We have an agreementwith our neighbours that if they see a package sitting on our deck, they pick it up and secure it in their house for us," said Doucette. "We do the same for them."

Black Friday, Cyber Monday and the Christmas shopping season are just weeks apart, which usually means a surge in online shopping. Doucette says it's during this time of year when police ask the public to keep an eye out for parcel thefts.

"Thieves are opportunists. They'll steal anything," said Doucette.

"If they walk by a residence and see a parcel sitting there,chances are they're going to assume no one is home and they're going to help themselves."

Theft is 'under-reported'

U.S.-based website, InsuranceQuotes.com says about 23 millionAmericans have had delivered packages stolen from their doorsteps.

Doucette says Vancouver police don't have the resources to track all the parcel thefts in the city. What's more, he says the public doesn't usually turn to the police when the problem arises.

"I think this type of theft is under-reported," said Doucette. "I think a lot of people will turn to the retailer themselves, turn to their credit card company and deal with it themselves informally."

Doucette urgesmore people to start reporting parcel thefts to police.

"We can't allocate our resources in thepropermanner, if we don't know the crimes areoccuring."

How to avoid parcel theft

FedExspokeswomanMary Kate Pattersonsays this is the time of year when the shipping company is busiest.

She says although FedExtries to make sure all of their packages are delivered securely, there are steps customers can take to make sure their delivery arrives safely in their hands.

  • Consider an alternate destination
    • Consider sending the package to your workplace or to a family member, friend or neighbor who is home during the day
  • Send it to your nearest delivery company's office-location.
    • FedEx'soffice location, for example,will hold a parcelfor up to five business days.
  • Request a signature
    • Many packages today are sent without requiring a signature for delivery. If you're shipping something of high value or you just want to be sure items aren't left unattended you can require a signature for packages to be released.
  • Request a vacation hold
    • You can request a vacation hold on all shipments, if you're taking a trip out of town. Some companies hold packages for up to two weeks.
  • Ask for a ring
    • You can leave instructions for some delivery drivers to ring your doorbell or knock on your door when a package is being left.
  • Schedule your delivery
    • Pick a delivery time and date that works for you.

Patterson asks people who think their package may have been stolen to contact the police.