Pharmacist gave son wrong medication, Surrey woman says - Action News
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British Columbia

Pharmacist gave son wrong medication, Surrey woman says

A novice 18-year-old pilot was accidentally given pills for treating high blood pressure instead of his usual acne treatment, says his Surrey, B.C., mother.

London Drugs says 'human error' led to dispensing blood pressure medicine instead of acne treatment

Pharmacy dispenses wrong pills

10 years ago
Duration 2:12
Novice teen pilot given wrong medication by Surrey pharmacist

A novice 18-year-old pilot was accidentally given pills for treating high blood pressure instead of his usual acne treatment, says his Surrey, B.C., mother.

Debbie McDonald came forward after a CBC News andMarketplaceinvestigationlooking at problems in local pharmacies, such as dispensing errorsand staff failing to warn customers of potentially serious drug interactions.

McDonald says that if it wasn't for CBC's reporting, there could have been a medical tragedy in her family.

On Monday, shepicked up what she thought was her son's acne prescription.

But when her son Kevin Richardson, 18, opened the pill container, he realized they weren't the same as usual.

On the alert after watching CBC's coverage, he Googled the pill's imprinted ID number and discovered that instead of the labelled Accutane, he had been givenAccupril.

Debbie McDonald says her son was accidentally given Accupril (the red pills in the photo) instead of Accutane, his usual acne medicine. (CBC News)

"He told me, 'Oh Mom, that's Accupril' and I said, Kevin, it can't be Accupril'" McDonald said.

If Richardson had taken the medication, it could have been potentially catastrophic,because he's a novice pilot just starting to fly solo and he could have passed out alone at the controls.

"It could have been a tragic ending for something that if there are checks and balances in place wouldn't have happened," McDonald said.

Whenthe concerned mom contacted the Surrey London Drugs that made the mistake, she said,the pharmacist was defensive until the manager got involved.

"He's very apologetic and very concerned that something went amiss in his pharmacy," she said.

London Drugs issued a statement saying it was "extremely disappointed this error occurred."

"[Our]preliminary review indicates that this isdue to human error," the statement said. "We have apologized to the patient and the family and the investigation continues."

Read London Drug's statement

With files from Eric Rankin