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British ColumbiaAnalysis

Is it time for a crackdown on B.C.'s real estate industry?

You have to hand it to Carolyn Rogers. The head of B.C.'s Financial Instititions Commission clearly has a flair for drama. With just weeks left on the job, Rogers is set to deliver a much-anticipated swan song this week, her report on the state of the province's most hotly debated industry: real estate.

Crucial report to be released this week by Independent Advisory Group on Real Estate Regulation

B.C. Superintendent of Real Estate Carolyn Rogers is expected to deliver a final report on the real estate industry this week. (CBC)

You have to hand it to Carolyn Rogers.

The head of the Financial Institutions Commission of B.C. clearly has a flair for drama. With just weeks left on the job, Rogers is set to deliver amuch-anticipated swan song this week her report on the state of the province's most hotly debated industry: real estate.

Rogers is leaving her current position to join the bodywhich oversees the entire Canadian banking sector.You might hope that means she has nothing left to lose in her old job and everything to prove ahead of her next one.

She also serves as B.C.'s superintendent of real estate. But Rogers' main job these past four months has been chairing the Independent Advisory Group on Real Estate Regulation, a body hastily convened when it emerged that surprise! B.C.'s housing market is becoming a home to greed and depravity on an end-of-days scale.

Surprise! Bad things are happening

The advisory group was formed at the behest of the Real Estate Council of B.C., the regulatorwhichhas come in for the lion's shareof criticism regarding unscrupulous agentsrunning amok with little to fear in the way of discipline.

It may be up to Rogers to tell the RECBCthe era of self-regulation is over. She raised that possibilityin an interimreport released in April.

The real estate council advisory group was formed in February following revelations about wrongdoing by real estate agents. (RECBC)

The question now will be how substantive a change the advisorygroup wants to see and whether or not the province has the courage to follow through on itsconvictions.

"Public confidence in the integrity of the real estate services sector and its regulation has been shaken," Rogers wrote in her interim report.

"Each member of the advisory group has understood that from the moment they accepted their appointment, that part of the role of the IAG is to help restore public confidence that those providing real estate services are held to high legal and ethical standards."

When more than 'assistance' is needed

It's probably no coincidence that with the report looming, the RECBC announced plans this month to hire two new compliance officers.

It also hascreated a second position fora "professional standards adviser." Job description:"to assist licensees to practice in a professional manner consistent with the requirements of the legislationand to assist consumers in understanding licensees' legislated obligations and real estate standards of practice."

The first such position was created in January 2016, wroteMarilee Peters, communications for the Real Estate Council of B.C. in an email to CBC.

The additionaljob appears to be a nod toconcerns expressed in the interim report about real estate agentswho gripe to the media but don't report because of fear of repercussions. There is alsoignorance from both licensees andthe public about the services available to fight misconduct.

According to the Real Estate Council of B.C., Ryan Rana admitted that someone else wrote the real estate licensing exam for him. (Ryan Rana Personal Real Estate Corporation)

But many would argue that something a lot tougher than "assistance"is needed to set things right.

In the past decade, the cost of a home in the Lower Mainland has risen astronomically. Prices have soared in other parts of the province as well.

Not surprisingly, the flow of cash has seen a commensurate rise in the number of newlyminted real estate agents.

Their ranks include people likeRyan Rana, whose licencewas suspended in April with the ink still barely dryafter headmitted to sending a mortgagebroker friend to write his final exam for him.

His case may be extreme, but the point is simple.

Licensed real estate agents are involved in the promotion andsaleof assets worth millions of dollars. Many believe the B.C. market's dramatic rise has been driven by foreign investors who view housing as just anotherstock.

An independent provincial agency governs professionals who deal in securities. Why should real estate be any different? Some question whether in the high-stakes game B.C. real estate has become, a self-regulating real estate industry is regulated enough.

A call for clarity

At the time the interim report was issued, one of the other crucial issues Rogers said she planned to explore was the role of the B.C. Real Estate Association and the real estate boards which serve B.C.'s more than 20,000 agents.

In addition to advancing the interests of the real estate industry, the boards also deal with complaints about ethical and business practice violations. Unlike the RECBC, they don't publish their findings.

"The IAG's concern is that these blurred lines appear to dilute responsibilities and accountabilities of the council and make it unnecessarily difficult for consumers to navigate the complaint process," Rogers wrote.

"We are also concerned that the trade associations have assumed the role of triaging consumer complaints and are doing so with no requirement for public transparency or reporting to the council."

Looking to the interim report for some hint of what's to come later this week suggests a call for transparencyin the regulation of a multi-billion dollar industry that is a key driver of B.C.'s economy.

That might mean the end ofdouble-ending deals in which the same agentsrepresent both seller and buyer; it might mean penalties well above the current limit of $10,000; and it might mean tougher standards to enter the industry.

History has shown Rogers hasn't been afraid to ruffle feathers in the past. She angered many mortgage brokers earlier this year by floating a suggestion that they be forced to disclose the exact amount of their commissions. New rules are expected to be announced in September.

No matter how much clarityRogers isable to inject into real estate regulation even if she calls for an end to self-regulation and the death penalty for shadow flippersher review won'tanswer the simple question plaguing a lot of British Columbianswhen it comes to real estatethese days: Why can't I afford a house?