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Tragedy, glitches, redemption: Reliving the 2010 Olympic ceremonies through John Furlong's eyes

Ahead of the 10th anniversary of the 2010 Winter Games, former Vancouver Organizing Committee CEO John Furlong toured the city with CBC's Mike Killeen to relive the ups and downs of what many saw as a successful Games.

Former head of organizing committee has fond memories despite early disasters

John Furlong stands in front of the Olympic cauldron at Jack Poole Plaza west of the Vancouver Convention Centre in downtown Vancouver. During the opening ceremonies at B.C. Place in 2010, a door malfunctioned causing one arm of a second set of torches to become stuck. (Ben Nelms/CBC)

On the 10th anniversary of the 2010 Olympic Winter Games, JohnFurlong is finally comfortable talking about theextraordinary stress andpressure felt by the Vancouver Organizing Committee (VANOC) in the days leadingup to the opening ceremony.

"Externally, we were trying to put on a brave face and smile and internally we were really struggling with the size of the job we had taken on,"says Furlong who headed the committee.

The biggest issue:No snow at Cypress Mountain on Metro Vancouver's North Shore.

"It was a massive problem,"Furlong recalls. "All the evidence was we'd have more snow than we could handle. And itdidn't come."

The solution for organizers?

Bring snow to Cypress by truck fromManning Park, 200 kilometres east of Vancouver. "It was like having thegames in Switzerland and getting snow from Austria,"he says.

Crews move snow imported from Manning Park to Cypress Mountain in Vancouver on Feb. 11, 2010, as heavy rain continued to fall. (Sean Kilpatrick/The Canadian Press)

The snow had to be imported every night when the events were over to be ready for the next day of competition. Canada's athletes performedwell at CypresswithAlexandreBilodeau winning a gold medal in moguls.

"It became this terrific Canadian story," says Furlong.

It was a much different story earlier that day.

Tragedy befalls the Games

Hours before the openingceremony, Georgian athlete Nodar Kumaritashviliwas killed during a training run at theOlympic sliding venue in Whistler.

"It was like being told your son had been killed,"says Furlong. "It waslike a huge punch, knocked the air right out of the organizing committee. I don't remember getting worse news when the stakes were so high."

Later that evening at the opening ceremony, moment of silence recognized the loss.

And then, another issue.

One of the four armsof the giant cauldron at BC Place stadiumcould not be raised because of a malfunction. Torchbearer CatrionaLe May Doan was left standingwith her torch and nothing to light.

The Olympic cauldron is lit at the 2010 opening ceremonies by Wayne Gretzky, left, Steve Nash, right, and Nancy Greene, back, as Catriona Le May Doan holds her torch waiting for an arm that was stuck beneath the flooring. (Nathan Denette/The Canadian Press)

Furlong says itwasn't a problem with the arm.

"It was actually a rolling door on the raised floor thatfroze. We had to reboot the computers as the entire show wascomputerized. It was like the last straw for us."

WATCH: John Furlong recalls watching the Olympic Torch malfunction while unfolding

John Furlong relives the 2010 Winter Olympic opening ceremony debacle

5 years ago
Duration 1:48
Former Vancouver Organizing Committee CEO John Furlong said despite an arm malfunctioning, the crowd still seemed to enjoy the opening ceremony.

At the start of the closing ceremony on February 28, Le May Doan re-litthe indoor cauldron after clown and mime Yves Dagenais "fixed" andraised the arm.

Furlong called it a brilliant Canadian moment.

Planning an inclusiveceremony

Furlong's greatest regret of all is that Jack Poole wasn't thereat the end.

Poole, who was instrumental in bringing the games to Vancouver, died of pancreatic cancer in 2009.

"It was tragic.It meant a lot to him about commitments andthat we live up to our obligations and be good partners with theaboriginal community."

Furlong says Poolefocused on working withIndigenous people who supportedto the games.

The end result featuring young First Nations performers covered by television around the world turned out to be "an iconic moment," says Furlong.

"You could not argue that it wasn't uniquely special."

WATCH: Having youth from the Four Host First Nations was important to Vancouver's vision for the ceremonies

Indigenous representation at the 2010 Winter Olympics was important to VANOC

5 years ago
Duration 1:42
The Vancouver Organizing Committee wanted young Indigenous leaders from across the country at the opening ceremony, but decided to consult with the grand chief first.

Asked if Vancouver should consider bidding for the Olympics again,Furlong replied, "If we were to do it again, we'd need to have a goodreason, something that would unite people and say this is worth doing."

"We have the venues that are ingood shape and I think we would be a standout in the pack right away."

Looking back at2010,Furlong says it wasn'tperfect,"but it was a giant leap forward for the city."