Nearly half of all airport noise complaints came from just 2 people, Calgary council hears - Action News
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Calgary

Nearly half of all airport noise complaints came from just 2 people, Calgary council hears

Two people made about 2,800 complaints almost four calls a day about noise at the Calgary International Airport in a year although the total complaints dropped by almost 40 per cent, the CEO of the Calgary Airport Authority says.

Bob Sartor says overall complaints are down significantly thanks to new flight paths

The CEO of the Calgary Airport told city council noise complaints are down, and two individuals account for nearly half of the calls. (Mike Hillman/CBC News)

Two people can make about as much noise as a jumbo jet, according to the CEO of the Calgary Airport Authority.

Bob Sartor told city council on Monday that overall noise complaints were down more than one-third from the previous year.

But two people are responsible for 2,800 of those complaintsabout 46 per cent of the calls, Sartor said.

"There are certain people that the only thing that will satisfy them is a shut down of an airport that employs 48,000 people directly and indirectly and generates almost $8.3 billion of GDP for the city," he said.

"There are some constituencies with which we will never win."

New flight paths reduced complaints

Sartor said the reduction of complaints from the rest of the population is thanks to new flight paths that aim to reduce excessive aircraft noise over populated areas in the city.

"And in fact our complaints are down 39 per cent year over year and if we were to back out the individuals who complain almost four times a day, they'd be down materially," he said.

"There would be very few complaints."

The airport was inundated with complaints when its new runway opened in 2014. But it then introduced new flights paths that keep aircraft closer to industrial areas and force them to fly higher and straighter.

With files from Scott Dippel