Service returns after vandalism leaves Calgary neighbourhoods without TV, internet or home phone service - Action News
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Calgary

Service returns after vandalism leaves Calgary neighbourhoods without TV, internet or home phone service

Nearly 5,000 residents in areas of Calgary's north were without TV, internet or home phone services for hours on Tuesday due to a suspected copper wire theft, according to Rogers Communications.

Vandalism-related outages are increasing year over year 'at a rapid pace,' Rogers says

A rogers sign is pictured
A suspected copper wire theft incident left thousands of Rogers Communications customers in parts of Calgary without TV, home phone and internet services. (Aaron Vincent Elkaim/The Canadian Press)

A second outage in nearly as many weeks left roughly 5,000 cablecustomers without TV, internetor home phone services for several hours on Tuesday.

Rogers Communications spokesperson Cam Gordon said in a statement that the outage, first posted at 5:20 a.m., wastheresult of a "fibre cut caused by vandalism and suspected theft of copper wire."

In an update shortly before 5 p.m.,the company said all services werefully restored.

The company apologized for the interruption. It noted that outages due to vandalism can also take three to fourtimes longer to repair than others due to the extent of damage and associated repairs.

Earlier this month,another incidentleft around 15,000 Rogers/Shaw customers without service.Rogers completed its purchase of Shaw Communicationslast year.

The communities affected by the outage includedBalmoral,Brentwood,Bridgeland - Riverside,Capitol Hill,Charleswood,Collingwood,Crescent Heights,Hillhurst,Mayfair,Mountview,MountPleasant,North Haven,Renfrew,Rosemont,SunnysideandTuxedo Park.