Hamilton brides-to-be scramble after bridal retailer files for bankruptcy - Action News
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Hamilton

Hamilton brides-to-be scramble after bridal retailer files for bankruptcy

Florida-based bridal retailer Alfred Angelo shuttered its 60 U.S. stores and filed for Chapter 7 bankruptcy liquidation in July, leaving brides-to-be around the world without the gowns they had already ordered, including many in Ontario.

Hamilton Best for Bride store has 79 customers affected

A window display is seen at Alfredo Angelo bridal store in West Covina, Calif. Florida-based bridal retailer Alfred Angelo shuttered its 60 U.S. stores and filed for Chapter 7 bankruptcy liquidation in July, leaving brides-to-be around the world without the gowns they had already ordered. (Walt Mancini/Los Angeles Daily News/Canadian Press)

Margaret Perdue started bawling when she heard on the radio that the bridal retailer responsible for her wedding gown hadabruptly closed its doors.

"This is how bridezillas are hatched," said the 33-year-old Toronto resident."I was distraught. When you try to plan for your wedding inadvance and things come crashing down, it's a hit in the heart."

With her wedding in October, she had already put down a $1,056 deposit on an ivory floor-length number -- named after Princess Elsafrom Frozen -- back in May. Suddenly, Perdue found herself scramblingto find something else.

When you goshopping for a dress, you get emotional. You plan your whole wedding based on it. You develop a bondwith the dress. It's not that easy to get over.- Hamilton Best for Bride managerMarcella Lico

But she's not the only bride-to-be panicking.

Florida-based bridal retailer Alfred Angelo shuttered its 60 U.S. stores and filed for Chapter 7 bankruptcy liquidation in July,leaving brides-to-be around the world without the gowns they had already ordered.

Some women offer up their gowns

Many of them took to social media to complain. At the same time, some women have offered up their own gowns.

"Size 12/14 dress. Detachable straps," one tweeted on August 5. "I would love to donate my wedding dress to any bride who has beenshafted by Alfred's .AlfredAngelo."

This month, Alfred Angelo posted a statement on their website:

"The Chapter 7 Trustee greatly regrets the upset that Alfred Angelo's July 14 bankruptcy filing has caused its customers," itsaid.

"While we have been successful in obtaining customer records anddelivering many dresses and accessories for customers all over thecountry, even after the bankruptcy filing date, it has now becomeapparent that the logistical and financial strain of fulfilling eachand every open order makes continuing that course of action nolonger possible."

Alfred Angelo's bridal wear was sold at 1,400 locations, including many in Canada.

19 Hamilton brides affected

Marcella Lico, manager at Best for Bride in Hamilton, said herstore has 79 clients who were affected, 19 of whom are brides. Andthat's not even including the ones at the company's three otherlocations in Ontario.

She said she is "repulsed" by Alfred Angelo's treatment of the people buying and selling their dresses.

"For a company that's been around for as long as they have, it'sdisgusting," Lico said.

Luckily, most of the affected clients have time, she said. Her store has only issued five refunds so far, which amount to about$8,000 in lost business.

Lico said she was on vacation when the news broke and many clients started calling the store before her staff had a chance toreach out.

"In the first couple of weeks, we didn't have much info to give them. We didn't know if we would be getting the (dresses)," shesaid. "We still haven't heard from Alfred Angelo at all."

Lico said the fact that Alfred Angelo filed for Chapter 7 bankruptcy protection indicates they had financial issues for a longtime.

"They should have advised retailers like me that they are restructuring and taken the moral road, where they stop takingorders until they figure things out," she said. "This way, they are not leaving millions of people in the lurch."

'You develop a bond with the dress'

Lico said she has been allocating samples to brides, who get up to 40 per cent off, so that at least some of them can continue withthe vision they had for their wedding.

"When you go shopping for a dress, you get emotional," Lico said. "You plan your whole wedding based on it. You develop a bondwith the dress. It's not that easy to get over."

And it's not just brides who have had to change their plans.

Customers stand outside a closed Alfredo Angelo bridal store in West Covina, Calif. Florida-based bridal retailer Alfred Angelo shuttered its 60 U.S. stores and filed for Chapter 7 bankruptcy liquidation in July, leaving brides-to-be around the world without the gowns they had already ordered. (Walt Mancini- Los Angeles Daily News/Canadian Press/AP)

Taylor's Bridal Boutique, which is based in Elmira, Ont., hasfour bridal parties who were impacted, three of whom receivedrefunds.

"We would have never considered holding the money they paid and making them choose other dresses from Taylor's they were not 100 percent happy with," said owner Linda Taylor.

"This was a very unfortunate situation and one I would have never expected after working with this company for 20 years."

'You will need to find alternative dresses for your clients'

In a July 25 email to Taylor, Patricia Redmond, a lawyer who represents Alfred Angelo, wrote: "Unfortunately, the dresses due tobe shipped after June 24th will not arrive...At this point you willneed to find alternative dresses for your clients."

Woodbridge, Ont.-based Amanda-Lina's Sposa Boutique did just thatfor Perdue.

"Our store sympathized with the situation," said president Sam Pollari.

The host of Say Yes To The Dress Canada reality TV show doesn't carry Alfred Angelo, but that didn't stop Pollari from rushing tosave the day.

During the consultation, Perdue tried on about three dresses before falling in love with a sparkly ivory ball gown and matchingcape from Calla Blanche's fall 2017 collection, which isn't in store yet.

Three hours later, Amanda-Lina's received confirmation from Calla Blanche that the dress would arrive the week of August 21, while hercape would come in five days before her wedding.

"Everyone was excited," Pollari said. "Hallelujah!"

Perdue said she is "mesmerized" by her new dress from Amanda-Lina's, which made her cry a little, but they were tears ofjoy this time.

"I am over Alfred Angelo," she said.