Here's why police are struggling to recruit new officers and why some still want to wear a badge - Action News
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Hamilton

Here's why police are struggling to recruit new officers and why some still want to wear a badge

Hamilton police are struggling to attract recruits amid officer deaths nationwide, low morale and what they describe as hefty workloads. But some still want to join and Hamilton police say they've been able to hire more diverse candidates.

There were just over 1,000 applicants to the Hamilton Police Service in 2022, down from 1,900 in 2020

Two men.
Eric Luna Martinez, 17, and Lucas Giles, 20, are both hoping to become police officers. It comes as police services in Ontario are struggling to find new recruits. (Bobby Hristova/CBC)

Eric Luna Martinez has been around police his whole life.

"I was born in Mexico and I had a grandfather who was a police officer," he said.

The 17-year-old who lives in Hamilton said he wants to wear a badge, but also has reservations.

"The hatred people have toward the police and police brutality, that is pretty bad and quite frankly very demotivating," Luna Martinez said.

Lucas Giles, 20, is also an aspiring officer in Hamilton. He's set on joining the service, but said he gets "worried" hearing about staffing levels.

"You don't want to be burning yourself out," Giles said.

A man standing with crime tape in the background.
Hamilton police are competing with police services across the country for recruits. (Bobby Hristova/CBC)

The considerations Luna Martinez and Giles have are some reasons Hamilton Police Service (HPS) are among the police services across Canada struggling to recruit people.

InHamilton,police say 1,900 people applied to the servicein 2020 but two years later, in 2022, just over 1,000 applied. The drop is causing concern over the quality of applicants and the ability to fill positions when officers retire or go on leave.

"Places like Surrey, B.C., and other out-of-province services are actually headhunting in Ontario for people to come out there because they're struggling too," Jaimi Bannon, president of the Hamilton Police Association (HPA), told CBC Hamilton.

Her comments comeafter eightofficersdied on the job across Canada over the past year.Police services have also faced mounting scrutinyfor theiruse of forceanddemands ontaxpayer dollars.

Police services and the unions who represent officers are trying to improve their public image and attract recruits as existing officers retire and deal with low morale and burnout.

What factors do police sayare impactingrecruitment?

Sgt. Ryan Smutnicki, in charge of HPS recruiting, said the number of people applying to policing has fallen over the past five years.

The service currently has around1,200 unionized members, approximately850 of which are sworn officers.

Each year,Smutnicki said, the goal is to approvebetween 15 and 20 applicants andhave themdo 14 weeks of training attheOntario Police College to become newsworn officers.

Smutnicki said HPS hired 57 sworn officers last year and had six officers transfer in from other services. He wouldn't say if HPS is handing out hiring bonuses to recruits.

While the pandemic lockdowns made overall recruitment challenging by limiting in-person sessions, Smutnicki saidrecent police deaths might bedeterringpeople from applying.

Bannon and a policing researcherpoint to other issues like morale and workload.

Bannon, who was an officer for 29 years before becoming union president, said staffing has been at "crisis levels" for the past five years but worsened through the pandemic. She also said officers are "working past burnout."

In Hamilton, just 15 per cent of sworn officerssaid they had enough employees to staff their shift or unit, 38 per cent said they had the resources to effectively perform their job and 34 per cent said the workload is manageable, according to an HPS member survey from 2018.

Four years later, in 2022, the issues persisted, according to HPS.

HPS said a new survey shows 31 per cent of members said they have the resources to do the job effectively and 32 per cent feltthe workload ismanageable.

The 2022 survey also showed 42 per cent of members feltthey have enough training to do their job.

Community collaboration can help solve workload issue:HPA president

Bannon said part of the workload problem is officers responding to issues like mental health calls, noise complaints and bylaw complaints when other agencies should respond instead.

HPS said it stopped responding to noise complaints that don't impact public safety late in 2022 due to staffing pressures.

Bannon said part of the solution is collaborating with community partners and reorganizing how services are delivered.

A woman standing.
Jaimi Bannon is the president of the Hamilton Police Association. (Submitted by Jaimi Bannon)

Scott Blandford, the program co-ordinator of the policing and public safety programs at Wilfrid Laurier University who also spent 30 years policing in London, Ont., echoed Bannon's comments.

"It's not uncommon for officers to go an entire 10-hour shift and not get a lunch break," Blandford said.

He said another contributor to recruitment woes comes from hiring freezes in the '80s and '90s, which created a bubble thatis now bursting with more officers retiring after lengthy careers.

Blandford said there are also more officers on disability leave or stress leave than the past, which means current officers have to work more overtime and, as a result, get burned out faster.

Hamilton police Chief Frank Bergen told city council in January in his pitch fora $196-million policing budget thatmost of the budgetis to pay officers's salaries, overtime and Workplace Safety and Insurance Board claims.

Bannon and Blandford said an extra layer of stress today that past generations of officers haven't faced is the era of social media, which sees videos of police interactions go viral.

Videos holdofficers accountable and canrevealinstances of harm caused by police, butBlandford said it also impacts public perception and discourages people from entering policing.

In Hamilton for instance,video caught numerous recentinstances of police misconduct, including a police officer stomping on an Indigenous man's head during an arrest, which prompted the police services board to call for a review of itspolicies and procedures related to use of force.

Taking up police work as a racialized person

Blandford said police may also want to consider scaling back their militarization like how police officers look more like SWAT team members now compared to years past which can intimidate people, he said.

Blandford said scaling backcould helpefforts to diversify policing, especially if a racialized person is considering policing but their family or community has had negative interactions with officers.

A person standing.
Eric Luna Martinez said he's had good interactions with officers but some of his family and friends have questioned his decision to pursuing policing as a career. (Bobby Hristova/CBC)

Luna Martinez said he has had to reconcile being racialized and his desire to pursue policing."It does seem like [family and friends] feel a bit betrayed," he said.

But Luna Martinez thinks being racialized means he can connect with other people of colour.

Smutnicki also said HPS has had success reaching diverse communities.

He said 32 per cent of all sworn officer hires in 2022 were "diverse"and 55 per cent of all cadets hired last year were "diverse." He didn't explainwhat HPS considersdiversebutattributed the percentageto HPS doing community outreach, such as anLGBTQ outreach night in November.

Luna Martinez and Giles said despite some concerns, they're both set on joining the service.

Giles said he wants to make a positive impact in his hometown.

"On someone's worst day, you try to make it better," he said.

A man standing.
Lucas Giles, 20, said he's eager to become a police officer in Hamilton. (Bobby Hristova/CBC)

Luna Martinez, meanwhile, said HPS recruitment sessions and positive interactions with officers has made him want to join, as does his desire to supportracializedcommunity members through police work.

He said when he attended arecruitment session in February,Bergen spoke to prospective officers and emphasized the importance of diversity in policing.

"That's really inspirational," he said.