Beware of repairman scam, Better Business Bureau warns Kitchener residents - Action News
Home WebMail Monday, November 11, 2024, 02:05 AM | Calgary | -0.9°C | Regions Advertise Login | Our platform is in maintenance mode. Some URLs may not be available. |
Kitchener-Waterloo

Beware of repairman scam, Better Business Bureau warns Kitchener residents

The BBB says it has received over 200 complaints about companies called Appliance Repair Guys, Appliance Repairman and Appliance Repair Team.

Once work began, the cost of the repairs would quickly escalate, BBB says

The Better Business Bureau is warning people in Kitchener and Toronto about a suspected scam involving three repair companies they say are duping unsuspecting customers. (CBC)

The Better Business Bureau is warning people in Kitchener and Toronto about a suspected scam involving three repair companies they say are duping unsuspecting customers.

Since the beginning of 2018, the BBBhas received over 200 complaints about Appliance Repair Guys, Appliance Repairman and Appliance Repair Team, three businesses all registered to the same address in Concord, Ont.

According to the BBB, customers were told that a service call would cost $80, an amount that then increased to $300 once the service technician arrived. They also reported that once the work began, the repair itself would quickly escalate in price.

The BBB said that customers reported repairs done were ineffective, and the appliance they called about was still not working.

The BBB saidthey have attempted to contact the company, but they "appear to be unwilling to participate in [their] process."

CBCNews reached out toAppliance Repair Guys, Appliance Repairman and Appliance Repair Team for comment but did not immediately receive a response.