National chief says she was 'stunned,' calls for change after flight crew tried to store headdress in cargo

Assembly of First Nations National Chief Cindy Woodhouse Nepinak says attempts by Air Canada staff to take her headdress from her on Wednesday have created "a pivotal learning moment in history."

Woodhouse Nepinak is calling for change after theflight crew tried to take the sacred item from her on a flight between Montreal and Fredericton, while saluting people who tried to come to her aid in a distressing situation.

"I want to focus on making sure that First Nations can come through our airport and our airlines, all airlines, Air Canada included, in a safe way, in a respectful way," she said Friday morning.

"I've always felt apprehensive about taking [the headdress] on with me, and I don't want to feel like that anymore."

Woodhouse Nepinak had travelled before with the headdress, which she received from the Blackfoot Confederacy of the Piikani Nation in Alberta in a ceremony on Jan. 1, without any problems, she told the CBC's Karen Pauls Friday morning in her first interview about what happened.

WATCH | Anger afterAir Canada staff try to take AFN chief's headdress:

Air Canada apologizes to AFN national chief for trying to take headdress

5 months ago

Duration 1:59

Canadas largest airline has apologized to Assembly of First Nations national chief Cindy Woodhouse Nepinak after flight crew tried to remove her headdress from the cabin during a recent flight.

She got on a plane in Montreal on Wednesday evening with her headdress in a special carrying case.She usually places the case in the overhead compartment, but this timehad carry-on luggage that she put overhead, so she stowed the case under the seat in front of her.

Everything seemed fine, but then "something just changed," she said. "It got really bizarre."

Flight staff told Woodhouse Nepinak the case had to go into the cargo hold.

"I was kind of stunned," she said.

"Some of our teachings teach us" a headdress is "like your child, like your baby. It's with you. It's part of you" and should be handled with the respect people might give a Bible, holy oil or hijab, she said.

The interaction "got pretty heated," she said.

"They were pulling it [the headdress case],and then I opened it up and I took my headdress out of it, and I refused to let them pull that from me," she told CBC.

Sheheld the headdress on her lap during the flight, but flight staff insisted on putting the case in what Woodhouse Nepinak described as garbage bags and taking it away to stow with cargo.

When flight staff did not return the case to her at the end of the flight, the pilot intervened and it was brought to her, she said.

She was seated near the front of the plane and was embarrassed by what had unfolded in front of all the other passengers.

WATCH: | National Chief Cindy Woodhouse Nepinak describes what happened when airline staff took her headdress's case:

National chief describes what happened when airline staff took her headdress case

5 months ago

Duration 1:05

Cindy Woodhouse Nepinak, national chief of the Assembly of First Nations, says having airline staff take a sacred object from her in front of a planeload of passengers was embarrassing, but other people stood up for her.

She said she takes her responsibility as national chief seriously and is careful to represent First Nations well, sodidn't want to say anything that could create a negative impression.

"But I have to say, there's Canadians from all walks of life kind of sitting in the plane that were pretty astounded, and I was glad to see that, because it's not like people just sat there and were quiet. People were genuinely trying to help."

The kindness and caring of her fellow passengers brings her hope, she said.

"I think they were triggered more than I was, and I think that says something for our country, that we are moving in a right way," she said.

"But at the same time, these things continue to happen, and they remind us that we have more work to do."

Air Canada has issued a statement apologizing for what happened.

The airline is following up on the matter internallyand will reviewits policies after the "regrettable incident," the statement said.

The plane in question was a Dash 8 and the case"was difficult to carry in the cabin due to stowage space limitations," the airline said Friday in response to questions.

Prime Minister Justin Trudeau said Friday the flight crew's actions were unacceptable.

"From my perspective, that is an unfortunate situation that I hope is going to lead to a bit of learning, not just by Air Canada, but a lot of different institutions," he said.

NDP Leader Jagmeet Singh said he saw the national chief at the Montreal airport after the incident and expressed his support for her call to implement policies that ensure such a thing doesn't happen again.

"In a country like Canada, there are far too many examples where Indigenous people are disrespected in this manner," he said.

The Assembly of Manitoba Chiefs also called forcultural sensitivity training and awareness in the airline industry.

The transfer of a headdress is one of the highest honours within First Nations traditions, Manitoba Grand ChiefCathy Merrick said in an emailed statement.

WATCH | Cindy Woodhouse Nepinak says her experience on the Air Canada flight 'was just awful':

National chief says the whole plane watched her protest when airline staff took her headdress

5 months ago

Duration 0:58

Assembly of First Nations National Chief Cindy Woodhouse Nepinak says having airline staff take a sacred object from her in front of a planeload of passengers was embarrassing, but other people stood up for her.

Knowledge keeper Leonard Weasel Traveller of Piikani First Nation in southern Alberta gave the golden eagle feather headdress to Woodhouse Nepinak, and said he can only imagine the hurt and feeling of violation she endured.

In Blackfoot culture, a feather hat represents their connection to nature and the animal kingdom, and it's given to prominent leaders or individuals to enhance their presence, bring forth respect and give them confidence, he said.

Woodhouse Nepinak was given the headdress "to help her in her leadership with integrity, honour, respect," he said.

He was shocked to hear what happened, because he's travelled withhis own feather hat and it's never been an issue, he said.

'Mutual respect'

While what happened pained Woodhouse Nepinak, Weasel Traveller hopes it can bring about positive change.

"I feel that it was something that needed to happen and it's something that can be very positive," he said.

"This can ... set the motion in place for, you know, the airlines, Air Canada, WestJet, whomever, to have a, you know, an understanding of our way of life, our beliefs, and have that mutual respect."

Woodhouse Nepinak said an Air Canada representative reached out to her directly, but it wasn't a person with decision-making authority. She plans to follow up Friday.

"I wanted to make sure that it was the president and CEO," she said.

Woodhouse Nepinak wantsAir Canada to commit to having a First Nations person with ties to a home community on the board of directors, a face-to-face meeting between knowledge keepers and Air Canada's board of directors and senior officials, a circle of Indigenous advisers, a protocol for First Nations peopleand cross-cultural training for staff, she said.

Since Wednesday, she's heard from other chiefs who have gone through similar issues while flying.

Phil Fontaine, who was the AFN's national chief from 1997-2000 and again from 2003-09, told her he had to deal with similar issues in his time.

"We are tired of dealing with the same things," and there needs to be change, said Woodhouse Nepinak.

"Sometimes Creator gives us things to take on, and sometimes they come through unfortunate situations," she said.

"All that I ask is that we move in a better way with each other."