Taking temperatures, scheduled handwashing and masks: How a Winnipeg grocery store is responding to COVID-19 - Action News
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Taking temperatures, scheduled handwashing and masks: How a Winnipeg grocery store is responding to COVID-19

One of Winnipegs newest grocers is going above and beyond to keep people safe during the COVID-19 pandemic, including taking the temperatures of both its staff and customers.

Seafood City not allowing anyone with a high temperature into store

An employee at Seafood City takes the temperature of a customer Thursday. The store has been taking the temperatures of anyone entering the store as a safety precaution during the COVID-19 pandemic. (John Einarson/CBC)

One of Winnipeg's newest grocers is going above and beyond in efforts to keep people safe during the COVID-19 pandemic, including taking the temperatures of both its staff and customers.

Before you can enter Seafood City a Filipino supermarket chain which recently opened a location in the Garden City area customers first have to have their temperature taken with athermometer gun.

Rowell Bernardo, operations head for the Canada division of Seafood City, said the supermarketwanted to do everything itcould to give customers a safe shopping experience, and help its workers stay healthy.

"We really care about the community and we care about our customers, and especially we care about our employees," he said.

A sign informing customers that their temperature will be taken before entering Seafood City. (Submitted by Rowell Bernardo)

That means entry will be denied to anyone with a temperature above 38 C. That's thetemperature at which theCentres for Disease Control says someone is considered to have a fever one of the symptoms of COVID-19.

The store is also taking the temperature of employees before they start their shift.

In addition, the store has a new code to remind employees to practise safety measures. When employees hear the code "activate 88" announced over the store's intercom, they have to change their gloves andwash their hands. (The code was chosen at random as something simple employees could quickly recognize.)

How a Winnipeg grocery store is responding to COVID-19:

Taking temperatures at Seafood City

5 years ago
Duration 2:10
One of Winnipeg's newest grocers is going above and beyond in efforts to keep people safe during the COVID-19 pandemic, including taking the temperatures of both its staff and customers.

"We are very thankful for all the employees," said Bernardo. "These are the new heroes of our community during COVID 19."

Store employees started taking the temperature of all customers entering the store on Monday. So far, no one has been prohibited from entering because of a high temperature, Bernardo said.

Handwashing and temperature-taking are just a couple of the things the store is doing to prevent the spread of COVID-19.

It also has an employee roaming to remind customers to keep their distance, after managers noticed people weren't paying attention to reminders over the intercom, Bernardo said.

The store now has floor markings to encourage physical distancing. (Submitted by Rowell Bernardo)
A handwashing station set up in the store. (Submitted by Rowell Bernardo)

"There are times where some customers are busy shopping, so basically they don't really care about what they hear," he said.

Management is also providing masks for staff to wear during and after their shift is over, since many have to use public transportation on the way home.

Employees can be seen wearing face masks while working behind protective shields at a cash register. (Submitted by Rowell Bernardo)

This is all on top of using thesame precautions other businesses have taken such as limiting the number of people inside, and spraying down carts with disinfectant.

An employee sprays down baskets with disinfectant. (Submitted by Rowell Bernardo)

With files from Janice Grant