Welcome House staff work overtime to settle refugees in Winnipeg - Action News
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Manitoba

Welcome House staff work overtime to settle refugees in Winnipeg

Staff at Winnipeg's Welcome Place have been running off their feet for the past week, going back and forth to the Richardson International Airport sometimes several times a day to bring Syrian refugees to their new home.

Despite winter weather, refugees talk about warmth of people in Manitoba

School prep program for newcomers busy

9 years ago
Duration 2:07
A refugee-support program that specializes in help for young refugees and immigrants already has more than double its normal amount of students and is expecting about 30 more this week.

Staff at Winnipeg's Welcome Place have been running off their feet for the past week, goingback and forth to theRichardson International Airport sometimes several times a dayto bringSyrian refugees to their new home.

Some 130 government-sponsored refugees arrived in Winnipegbetween Dec.28and Jan. 1, saidRita Chahal, executive director of the refugee resettlement centre.
Syrian refugee Osama (left) holds his daughter as they as they arrive with other families at Toronto's Pearson Airport last month. (Chris Young/Canadian Press)

"Our staff was incredible. People came to work on their time off, they came to work on weekends, they gave us holiday time, family time, to do what was necessary to welcome the new arrivals and to make them feel comfortable," she said.

Despite the winter weather, the newcomers are enjoying their new home, Chahal said.

"It's exciting for many of them. Snow is new, but they really have commented on the warmth of the people and the warm welcome that they received, so they talk about that warmth," she said.

Welcome Place hasalso had a lotof support from the community, Chahal said, including receiving tickets from the Manitoba Moose to take a number of thefamilies to a hockeygame.

"I think they're just really happy. We haven't had any complaints, let's put it that way."

Thecentre, whichcan accommodate up to about 120 people on a temporary basis, is full, butChahalsaid Welcome Place is also using asecondary location.

Many other agencies in the province are also housing and helping to resettle the new arrivals.

Chahalsaid the numberof arrivals isjust going to keep rising as the months progress and the federal government works towards its goal of bringing 25,000 Syrian refugees to Canada.

It's expected that 2,000 willbe in Manitoba by the end of February, and thatnumber doesn't include privately sponsored families.

School prep program for newcomers busy

Meanwhile, a refugee-support program that specializes in help for young refugees and immigrants already has more than double its normal amount of studentsand is expecting about 30 more this week.

Normally, NEEDS Inc. has between 20 and 30 students enrolled in its school preparation program for newcomers. The program spends two weeks preparing kids for public school classes.

Right now, they have 59. Seven started on Monday, and another 24 will arrive on Wednesday, according to staff at the centre.

"When they're here they're just so excited and happy to be here, especially with other children from the same country or [who] speak the same languages," said program manager Kirby Borgardt. "When they come here, they're still pretty isolated until they really settle, and it takes some time to do that.
15-year-old Hamam Alhariri (right) arrived in Canada about a week ago and started the NEEDS Inc. school prep program on Monday. Ayham Albakar, age 13, is also in the NEEDS Inc. program. He hasn't been in school for four years. On the left, peer Sedra Alzaid, age 8, says she wants to be a doctor. (CBC)

Borgardt said many of the kids who come through the program are going through a major transition phase, adding many families are in temporary housing when their kids go through the program.

"It's definitely important to build that rapport and have that connection," said Borgardt. "Oftentimes, without that connection or sense of belonging, that's when you lose students."

15-year-old Hamam Alhariri arrived in Canada about a week ago and started the school prep program on Monday.

Before Alhariri arrived in Canada, he was able to attend school for six years in Syrian and two years in Jordan.

"I kind of feel a little bit sad going back a couple of years, but I have to deal with it, and I need to learn the language first," he said. "I want to learn English, and I want to continue my education."
For 13-year-old NEEDS Inc. student Ayham Albakar, it's been four years since he was in school.

"I miss my friends," he said on Monday. "Because of the war, I didn't get the chance to continue my education and learn a lot of things I was interested to learn."