Caisse Desjardins payday service outage frustrates customers - Action News
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Montreal

Caisse Desjardins payday service outage frustrates customers

Customers at the Caisse Desjardins didnt have their pay deposited at 5 a.m. as expected and the credit union continued to experience technical problems throughout the morning.

Members told NSF fees incurred due to the outage will be reimbursed

At 5 a.m. auto-deposited pay cheques had not been deposited into the accounts of Desjardins customers. (Radio-Canada)

Customers at the Caisse Desjardins didn't have their pay deposited at 5 a.m. as expected and the credit unioncontinued to experience technical problems throughout the morning.

The glitches left Desjardinsdoing damage control with it's customers all morning.

"In case of an urgent transaction, members are asked to use the ATMs," the credit union said on Facebook.

Some asked Desjardins on Twitter what would happen if they get non-sufficient fund charges, also known as NSFs, because without their pay being deposited their automatic withdrawalswould bounce.

Desjardins replied that members are invited to private message them if they incur extra fees due to the service outage.