Denis Coderre presses Ottawa to address customs problems at Trudeau airport - Action News
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Montreal

Denis Coderre presses Ottawa to address customs problems at Trudeau airport

Montreal Mayor Denis Coderre says he's hopeful the federal government will take steps to improve the chronic delays to get through customs at Trudeau airport.

Passengers arriving at Montreal airport often subject to 2-hour delays

It can often take more than two hours to get out of Montreal's Trudeau airport due to delays at customs. (Dominic Fugre/Facebook)

Montreal Mayor Denis Coderre says he's hopeful the federal government will take steps to address the delays to get through customs at Montreal'sTrudeau airport.

Coderresaid hespoke Wednesday with Public Security Minister Ralph Goodale, who is responsible for border services.

"The minister says he will analyze the situation," he told Radio-Canada'sGravel le matinon Thursday.

Passengers at Trudeau airport have been subject to lengthy delays throughout the summer, with the process often taking more than two hours.

A spokesman for Goodalesaid in a statementWednesdaythe government "understands the frustrations of travellers who have had to wait extended periods, often after lengthy international flights."

"Officials continue to work with all involved agencies to determine how toensure the proper screening of everyone entering the country while reducing inconveniences to travelers," Scott Bardsley said.

Coderre said he wants Ottawa to look into threeareas:

  • Is the infrastructure adequate? Both thenumber of border guard agents andthe number of booths may need to be increased, he said.
  • Are too many planes arriving at the same time? Planes, particularly those coming from Europe, tend to arrive all at once.
  • Are there new technologies available? There are alreadypassport kiosks in place at the airport aimed at speeding up the process,but Coderre said airports in other cities may have a better system.