Western Quebecers in need of hospital care flock to Hawkesbury

Wait times at Montreal hospitals and difficulties finding a family doctor have Quebecers using services just over the Ontario border in the town ofHawkesbury.

Many of the Quebecers using services at theHawkesbury&District General Hospital are from Lachute, which is a town on Montreal'sNorth Shore situated about 30 kilometres fromHawkesbury. Residents are travelling to Ontariofor medical serviceseven though thetown ofLachutehas its own hospital.

Others, like Laura McCaffrey, make the 20-minute drive fromHudson, Que., to Hawkesbury, Ont., when they need hospital services.

"We come here because the service is really good, the staff is fluently bilingual, and there's no crowding," she said.

"You walk in and on a good night you get served within a couple of hours."

Bill 20 promises relief: Gatan Barrette

Quebec Health Minister Gatan Barrette said Quebecers using health services in Ontario is nothing new, especially for residents of border towns.

However, he said it becomes a problem when people are travelling to Ontario from areas like Montreal's West Island and Hudson.

"It's not acceptable," he said.

He pointed to the government's Bill 20 as one remedy for the situation.

The new lawsets out a 2017 target for ensuring that 85 per cent of Quebecers have a family doctor.

"We have enough doctors in this province to provide services at the proper time," he said.

"We do have to ensure that doctors modify their practices so that they are more accessible. That's the very essence of Bill 20."

Quebec's health insurance plancovers out-of-province hospital services, specifically those received during a hospital stay or at an outpatient clinic, including nursing care and diagnostic procedures carried out by a doctor.