Montreal Metro doors accidentally open between stops on Green line - Action News
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Montreal

Montreal Metro doors accidentally open between stops on Green line

Passengers using the Montreal Metro were shocked Monday morning to see the doors open unexpectedly on the wrong side of the car as the train zipped between Papineau and Frontenac stations.

Malfunction happened on MR-73 car, of which there are 423 in circulation

Ral Gagn captured this image of the door opening on the wrong side of the car while it was between stops. (Submitted by Ral Gagn)

Passengers using the Montreal Metro were shocked Monday morningto see the doors open unexpectedly on the wrong side of the car as the train zipped between Papineau and Frontenac stations.

Four doors in a car on the Green line opened asthe train left Papineau, and they kept opening and closingwhile it zoomed along the track.

Passenger Ral Gagn filmed the scene as the train headed east towards Frontenac station.

"With the other passengers, we were absolutely flabbergasted," Gagn said. "The doors opened completely, closed, opened, closed, up until Frontenac station."

It happened at 9:40 a.m., so the train wasn't packed with rush-hour commuters, and the passengers in the car were seated.

Montreal's public transit agency, the STM, acknowledges that the car'sdoors opened "partially" while the train was in motion and "about to arrive at Frontenac station," spokespersonIsabelle Tremblaytold Radio-Canada.

Gagn disagrees with that version of events. He said the doors were opening and closing fully, all the way from one station to the next.

The emergency system didn't function properly, Tremblay said.

The conductor communicated with passengers once the train arrived at Frontenac station and asked them not to obstruct the doors, without knowing that they were open on the wrong side.

He then went to thecar and closed them manually.

A team was sent by the STM to evacuate the train, and the trainwas sent to a garage for inspection.

The incident happened on a MR-73 train, released in 1973. There are 423 in circulation.

"This situation happens very rarely, and we take it seriously," Tremblaysaid.

She said once the cause of the malfunction is found, the STMwill evaluate whether it's possible the same thing could happen on other trains, in which case it will perform further checks and maintenance.

- Translated from a text by Radio-Canada'sMarie-Claude Morin