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Montreal

Feeling squished? STM wants users to spread out more on the Metro

Riding Montreal's Metro system during rush hour can lead to some close encounters with strangers. Too close, in some cases, and Montreal's transit authority wants people to spread out more on trains.

People are crowding near Azur's doors rather than spreading out in the space, public transit agency says

While Wednesday's pepper-spray incident shut down Metro lines and lead to thick rider congestion, crowding in Montreal's Metro is becoming a regular problem, the STM says. (Ainslie Maclellan/CBC)

Riding Montreal's Metro system during rush hour can often leadto uncomfortably close encounters with strangers.

And it's not just because there aren't enough trains, according to the STM.

The transit authority says peoplearen't doing a good job of spreading out inMetro cars. Now, it's looking forways to encourage people to use the availablespace more efficiently.

Despite having more elbow roomon the Metro's newAzurcars cars which allow riders to walk the full length of the train while it is in motion crowds are congregating near the doors, STMboard chair PhilippeSchnobbtold Radio-Canada'sGravel le matin.

This may be because Azurtrains have horizontal hand rails that are higher up than earlier models, he said.

"I'm tall, and I have to stretch to reach them," he said.

Encouraging people to spread out more may include simple, short-term solutions such as putting arrows on the train's interior walls, guiding riders to move past the doors, he said.

Azur cars have lots of space, allowing riders to walk the entire length of the train while it is in motion. But people are staying too close to the doors, the STM says. (CBC)

The STM is also considering installing doors on the platforms of busy stations to help prevent personal items from falling on the tracks, causing further congestion in the public transit network.

The Green, Orange and Yellow lines were brought to a standstill during morning rush hour earlier this week after a pepper-spray incident on a Metro travelling between Champ-de-Mars and Berri-UQAM stations.

But congestion has been a regular problem in recent months, especially at Berri-UQAM.

Schnobb says some 66,000 people switch Metro lines between 4:30 p.m. and 6:30 p.m. at Berri-UQAM, and that ridership on the Metro was up five per cent last year.

With ridership growing, he told CBC Montreal's Daybreak,"We have to think about new ways, and that means a new Metro line eventually."

With files from Gravel le matin and CBC Montreals Daybreak