Province will act on recommended changes at psychiatric hospital, says health minister

An independent mental health expert hired by the New Brunswick government recommends keeping the Restigouche Hospital Centre open but accelerating changes to improve safety and services at the psychiatric facility.

Health Minister Ted Flemmingtabled the report by George Weber in the legislature Wednesday, promising to act on all four of its recommendations.

It comes after ascathing report by the New Brunswickombudin February revealed "significant mistreatment" of vulnerable patients with severe mental illnesses at the Campbellton hospital meant to be the provincial centre of excellence.

Flemming did not commit tothe consultant'srecommendation to proceed withopening the new$14.4 million Provincial Youth Treatment Centre at the same location, however, saying only that it "will be taken under advisement."

Ombud Charles Murray had recommended cancelling the project.

No decision has been made, Flemming said, threatening to walk away from an interview when asked about it by reporters.

"It's important to get it right. And we're going to get it right, and do the right thing. And we're going to do it clinically, in the best interest of the young people and the youth that are in need.

"We're not going to be jammed and we're not going to be pushed and we're not going to be political."

Weber's recommendations for the adult facility operated by theVitalit Health Networkinclude:

• Developa provincial treatment system framework of mental health and addiction care to identify gaps and measure outcomes and developa provincial health bed capacity plan.
• Dischargepatients who no longer require tertiary-care servicesinto programs that better meet their level of care needs.
• Assign someoneto monitor and ensure quality control of forensic assessments.
• Develop competitive recruitment and retention strategies for "specific and essential" health-care professionals.

"The place was overextended," Flemming said. "It was bigger than the staff that was there. Staff were taxed to the limit."

Nearly a third of the beds 40 of 140 have already been closedso staff can focus on fewer patients, he said.

Weber,the former president andCEO of the Royal Ottawa Health Care Group, also made six recommendations toVitalit.

He will continue working with the Department of Health and the regional health authoritythrough early 2020 to ensure that improvement plans are carried out as recommended.

Murray, whose findings prompted the recommendations, saidthe biggest victory is the government will keep the hospital accountable.

''They've had a plan before, they've had expert advice before, they've worked very hard on that before, but theirresults two and three years out weren't there," he said.

''That openness, that transparency fights against the culture of silence there and keeps the pressure on them.''

'Ongoing safety risk'

The government hired Weberin February after an investigation byMurray's office revealed there was "an ongoing safety risk to both patients and staff" at the centre.

Flemming asked Weber to review Murray's report and to come up with recommendations within 90 days. Flemmingalso delayed the opening of the new youth mental health centre, which is almost fully built.

Murray said Wednesday he has received dozens of new complaints since his report. He plans to treat them individually, but if the problems continue beyond six months, he may file a second report, he said.

Weber said although it's"taking time" to implement changes at the Restigouche Hospital Centre, "they have made good progress.

There is now a "realization by all involved that Simple Fixes Do Not Work Any More," he wrotein his 16-page report, dated April 27.

"The pace of implementation needs to be accelerated."

Youth centre plans 'reasonable'

Although Murray was concerned about understaffing at the youth centre, Weber concluded the plans "are reasonable."

Current and future staffing requirements are, in many ways, in good shape at this stage," he said.

But People's Alliance Leader Kris Austin is not convinced Campbellton is the right place for the youth centre.

"There's a shortage across the province in a lot of these areas, but when you look at the north specifically, that's an issue," he said. "And that's again why it should probably be in Moncton."

Flemming saidhe's consulting with ''local experts'' about the youth centre.

The ombud's investigationwas prompted by an anonymous written complaint in 2017 alleging that patients at Restigouche were "victims of violence, negligence, verbal abuse, and excessive use of restraints and force by front-line staff."

He foundthecomplaints were substantiated.

The$156 million RestigoucheHospital Centre opened in 2015.