Nearly 100 vacant social work positions in N.L.'s Children and Seniors Department, documents show - Action News
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Nearly 100 vacant social work positions in N.L.'s Children and Seniors Department, documents show

There are 99 vacant social work positions in the Department of Children, Seniors and Social Development across Newfoundland and Labrador a situation that the president of the province's largest union is calling a crisis.

Number of vacancies has doubled in 3 years, says union president

A man in a suit stands outside a building that has the word NAPE over the doors.
Jerry Earle, president of the Newfoundland and Labrador Association of Public and Private Employees, says the number of vacant social work positions in the province's Department of Children, Seniors and Social Development has reached a crisis level. (Curtis Hicks/CBC)

There are 99 vacant social work positionsin Newfoundland and Labrador'sDepartment of Children, Seniors and Social Development, according to documents released via an access-to-information request earlier this month.

As of July, therewere 16 unfilled positions in Labradorwith theremaining 83 positions in Newfoundland.

It's an issuethe Newfoundland and Labrador Association of Public and Private Employees has been sounding the alarm over for years, and president Jerry Earle saysthe lack of social workers has now reached crisis levels.

"Knowing today that we've actually doubled on the CSSD side the number of vacancies that certainly exacerbates the concern that we had," Earle told CBC News in a recent interview.

He said the number of vacant positions has doubled in just three years.

"Those that remain are carrying a greater caseload now. So [it's]extremely concerning when we're hearing what's happened in our province in a number of areas."

If the issue isn'tsolved, Earle said, itcould havetragic results.

"It's most unfortunate. It's not until we reach a crisis mode that things seem to really get the attention that's necessary. And I keep saying, 'We told you so.'"

According to NAPE, there areabout371 social workers in CCSD 136 in the eastern and metro St. John'sregion, 167 in western and central Newfoundland, and 68 in Labrador.

That means more than 20 per cent of the department's social work positions are vacant.

Compounding problems

An external review carried out a few years ago found that a social worker had to work 52 hours a week to manage their typicalcaseload of 20 files. That's already a hefty workload most find unmanageable, explained Earle.

Given the 99 vacancies, that means one social worker couldendup carrying as many as60 cases, he said. The growing number of vacancies is then compounded by recruitment and retention issues, he added.

"Social workers come in, they realize they're not respected and valued and that's a key piece. They're not. And then they say, 'I just can't do this work because the expectation that's up on me. I can't do it,'" said Earle.

As a result, social workers leave their jobs, he said some go to other government agencies oroutside organizations,and someleave the province entirely.

Memorial University's school of social work isn't producing enough graduates for the province's needs, Earle added, and there are gaps in recruitment efforts.

Earle said compounding the issue is the revolving door of ministers at the Department of Children, Seniors and Social Development. There have been four politicians Lisa Dempster, Brian Warr, John Abbott and now Paul Pike to head the department in the last three years.

That makes it difficult to engage with ministers because they're in that portfolio for a short amount of time, he said.

CBCNews asked for an interview with Pikebut was instead sent a statement from the department.

To fill thevacancies, says the statement, CSSD has brought in what it described as a number of policies, including signing and retention bonuses, housing allowances, alternate work schedules. The statement says the department hasalso brought in field placements for students from Memorial University and other Canadian universities.

"The department continues to actively work to address these vacancies and has hired a dedicated human resource strategist to develop additional recruitment and retention strategies," the statement concluded.

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