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Nurses' union says its members are being passed over in favour of more expensive travel nurses

The union that represents nurses in Newfoundland and Labrador says travel nurses are being given shifts before some full-time and casual nurses in the province.

Union says it has successfully grieved some cases but 7 more are outstanding

A smiling woman with glasses wearing a red coat stands in an office space.
Registered Nurses' Union Newfoundland and Labrador president Yvette Coffey says the union is grieving instances in which travel nurses provided by private agencies are given work before unionized nurses in the province. (Mark Quinn/CBC)

Travel nurses provided by private agencies are being given shifts before full-time and casual nurses in Newfoundland and Labrador, according to the union that represents registered and practical nurses in the province.

Yvette Coffey, president of the Registered Nurses' Union Newfoundland and Labradorsaid she doesn't understand why the health authority would choose the most expensive option for nursing when a less expensive one is available.

"Why would you pay overtime to a travel agency nurse who's making double the salary of the registered nurse under our union contract versus paying overtime to our member or a casual who is the cheapest option in the collective agreement?" asked Coffey, whose union represents more than 5,800 registered nurses and nurse practitioners.

The nurses'union saysit has filed "a group/policy grievance" over agency nurses getting shifts before itsmembers andsix othergrievances have been made on behalf of individual union members.The union later clarified that 18grievances have been filed on behalf of individual members.

"As a union we've been having discussions with N.L. Health Services and filing grievancesas appropriate and we've resolved it in some cases," saidCoffey.

Health Department documents acquired by CBC News throughan access-to-information request in the spring estimated thatusingtravel nurses to cover gaps in the health-care system would cost$18.4 million over 12 months, compared with $4.1 million employing nurses already in the system.

WATCH | Travel nurses and taxpayer money need a watchful eye, says union president Yvette Coffey:

Travel nurses are expensive and N.L. nurses are more than ready to work: union

6 months ago
Duration 0:36
Nurses union president Yvette Coffey says nurses living in Newfoundland and Labrador should be getting shifts before travel nurses who have been hired to fill gaps in the provinces health-care system. In April, it was revealed that the provinces regional health authorities had spent around $100 million on private agency nurse contracts in the past year.

"Why would you not use a casual nurseor even our permanent staff versus paying that money?That's taxpayers'money that could be better spent onthe people who are actuallyliving and staying here in Newfoundland and Labrador," said Coffey.

Nurses in a hospital.
All Atlantic Canadian provinces are struggling with a nursing shortage. (CBC)

She's urging the province to choosenurses represented by the union over those provided by nurse agencies.

"The government's first priority should be the employees of Newfoundland and Labrador and not a private company," she said.

The province says it has been forced tousetravel nurses because Newfoundland and Labrador is struggling with a severe nursing shortage. The union says the last vacancy report it saw, in April, listed 746 vacancies. In a statement to CBC News, the Health Department says the province has hired 310 nursessince then.

In June, Health Minister Tom Osborne said he hoped travel nurses would soon be unnecessary.

"Globally there is a shortage of health-care professionals, so it is a necessary evil at the moment. I cannot wait to get rid of travel nursing in this province, but that means we need to recruit nurses," Osborne said at the time.

Coffey said N.L. Health Services' staffing practices are inconsistent with the minister's stated goal of ending the use of travel nurses.

"Adecision that's made at that higher level of government by the time it's actually operationalized at the management level or through a staffing department,I don't think the message is getting through," she said.

Speaking with CBC NewsTuesday afternoon, Collette Smith,N.L. Health Services' director of recruitment, education and culture, said the policy is to offer work to unionized, local employees first.

However, agency nurses are still being used if they can provide immediate support or are used to ensure local nurses have the resources they need to do their best work, she added.

WATCH | N.L. Health Services' director of recruitment defends travel nurses:

We want to offer N.L. nurses first dibs, but travel nurses still likely to be asked: health authority

6 months ago
Duration 1:01
Newfoundland and Labradors registered nurses' union says its members are being passed over for shifts in favour of travel nurses employed by an outside agency which costs taxpayers more money. Collette Smith, the provincial health authoritys senior director of recruitment, says travel nurses are meant to be used when all possibilities have been exhausted but acknowledges that theyre likely to be tapped when immediate help is needed.

"When a decision is being made operationally on the unit level, it is likely that if an agency nurse is available to provide immediate care that they may be approached to work at that moment. It's not meant to be a practice that we support on a routine basis, but no doubt I'm sure that has happened," Smith said.

"What I'd like to say to the union and to the nurses out there is that the care you provide is valued and it certainly is meant and intended that we would support you first and foremost."

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