811 and beyond: How to access counseling, benefits and more - Action News
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811 and beyond: How to access counseling, benefits and more

Here are some supports available amid COVID-19.
While much in-person support is suspended due to Alert Level 5 restrictions, there are resources that can help. (Shutterstock)

There can be a feeling of information overload when it comes to the COVID-19 pandemic, thanks in part to daily case counts, shifting alert levelsand changing restrictions.

Many might be familiar with 811, the province's healthline, and the COVID-19 online assessment form (which is your first stop if you think you require a test).

But there are other phone numbers that can help with information and support, too.

  • The Canadian Red Cross: 1-800-863-6582

They will help people who don't have a place to self-isolate, and will help people already in isolation who need essential items.

  • Mental Health Crisis Line:1-888-737-4668

It's available 24/7 and people can speak with a mental health clinician.

  • Domestic violence hotline: 1-888-709-7090

It's available 24/7, and connects people with a trained professional who can provide information, connect them to the appropriate agencies, and more.

  • Provincial help line: 1-855-753-2560

If you're feeling anxious or alone, a trained support worker can take your call, seven days a week, from 9 a.m. to midnight.

First Nations and Inuit Hope for Wellness help line:1-855-242-3310

It's available 24/7 and offersimmediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.Counselling is available in English and French and on request inCree,Ojibwayand Inuktitut.

N.L. government services

  • Labour Standards Division:709-729-2742

If you are an employer or an employee with questions related to taking time off for reasons related to COVID-19, you can get answers by callingbetween 8:30 a.m. and 4:30 p.m., Monday to Friday, or emailinglabourstandards@gov.nl.ca.

  • Various government services:1-833-771-0696

The provincialgovernment is operating at a reduced capacity, and some in-person service is temporarily suspended. Some have moved online and can be found here. For those who want to call, the hours are 9a.m. to 5 p.m., Monday to Friday or emailcovid19info@gov.nl.ca.

Federal benefits and subsidies

The federal government has benefits that cover a variety of people: if you're a business owner affected by the pandemic, if you need to take time off to self-isolate, or to take care of loved ones.

The criteria vary, so does the amount you might be eligible for. That information is available here.

Read more from CBC Newfoundland and Labrador