WestJet scraps St. John's-to-Hamilton route after less than a month in air - Action News
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WestJet scraps St. John's-to-Hamilton route after less than a month in air

WestJet is discontinuing its St. Johns-to-Hamilton route as of July 1, less than three months after announcing the new crossing.

Airline says decision was not made lightly

Airplanes parked at an airport.
WestJet is suspending its route between St. John's and Hamilton route as of July 1. (Jeff McIntosh/The Canadian Press)

After less than a month in the skies, WestJethas decided to cancel its route between St. John's and Hamiltonnext month.

The route was announced in March. It started May 17 and was scheduled to carry on until mid-October, but WestJetsays theservice will now haltas of July 1.

The cancellation is part of WestJet's broader plan to discontinue connectionsfromHamilton to airports in Atlantic Canada and to reduce service to Florida.

"The decision to remove service is never taken lightly, and we understand this is disappointing news for our guests and the community of Hamilton and sincerely apologize for the impact this may have," spokesperson Madison Kruger told CBC News in an email.

"We have provided our guests with as much advance notice as possible either directly, or through their travel agent."

Affectedcustomers will also get a refund for the flights, Kruger added.

The news comes soon after WestJet announced it was also terminating its St. John's-to-Toronto route after Oct. 27.

The Hamilton route was initially flown by budget airline Swoop, which merged with WestJet in October, with Swoop being shut down.

When the announcement was made that St. John's and Hamilton were being linked, vice-president of external affairs Andrew Gibbons said it was important to connect WestJet's service between the two cities.

"We heard loud and clear how critical connectivity from Ontario is for the region and we look forward to strengthening the connection between these two vibrant provinces," Gibbons said in a statement in March.

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Corrections

  • A prior version of this story had said WestJet is ceasing operations in Hamilton. It is stopping service to Atlantic Canada and reducing service to Florida.
    Jun 10, 2024 1:52 PM NT

With files from Peter Cowan

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