Postmaster in Atlin, B.C., quits, saying Canada Post 'backed me into a corner' - Action News
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Postmaster in Atlin, B.C., quits, saying Canada Post 'backed me into a corner'

The postmaster in Atlin, B.C., has delivered a special message to Canada Post this holiday season shequits.

'I'm so frustrated with Canada Post. I'm so disappointed that it has come to this,' said Tina St Cyr

A smiling woman looks out from the open door of a small blue building.
Tina St Cyr, postmaster in Atlin, B.C., in the community's new post office, a former morgue. St Cyr had to find a new location after her store, which housed the post office, was destroyed by fire in September. Now she says she can't afford to keep operating as postmaster. (Submitted by Tina St Cyr)

The postmaster in Atlin, B.C., has delivered a special message to Canada Postthis holiday season shequits.

That's left the corporationscrambling to find a replacement before the end of next week, to ensure the small community still gets mail.

"Basically, Canada Post has backed me into a corner where I have to resign," said Atlin postmaster Tina StCyr.

"I basically delayed it as long as I could."

StCyr said she'll be finished as postmaster on Dec. 23. It's unclear what will happen with mail delivery in thecommunity after that.

"I'm so frustrated with Canada Post. I'm so disappointed that it has come to this," she said.

For the last sixyears, StCyrhad a contract with Canada Post to operate as postmaster out of the Atlingeneral store, which she owned. But whenthe store was destroyed byfire threemonths ago, StCyr had to find a new place for the post office.

Rubble from a destroyed building is seen with other buildings and a lake in the background.
The building remains after a fire destroyed the post office and general store in Atlin, B.C. in September. Since then, St Cyr has been operating the post office out of another leased space. She's struggling to cover the costs. (Mike Rudyk/CBC)

She managed to find a temporary location in a former morgue with no plumbing,and the owners waived the rent. She still has to pay for insurance and utilities though, andher $500 per month contract with Canada Postcan no longer cover that.

"In past history,[the post office]has usually been out of people's houses, and then I had it in my store. So basically, you already had the space, and it took very, very little to incorporate Canada Post into it," she said.

The costs are higherin the temporary location she's now leased, but StCyr said Canada Post won't alter its contract with her.

"There's no negotiation in helping me cover the expenses for the utilities in the temporary location," she said.

"The lease amount that they currently pay me doesn't even cover the heating oil bill for one month. So if I try to keep operating, basicallyI'm paying out of pocket way more than I'm bringing in."

In an email to CBC News, Lisa Liu, a spokesperson for Canada Post, confirmed the postmaster's resignation.

"Customers are aware and we have also been in touch with elected officials,"wrote Liu.

"We are currently working on plans to keep the post office open until a replacement postmaster has been found/hired."

'Detrimental' impact on community

The northern B.C. community is home to fewerthan 500 people but StCyr saidthe local post office is a busy one. She saidthere are about 380 or 390 active postal boxes, and the outlet processes about 500 parcels per week.

Atlin is not directly connected to any other B.C. community by road. The closest communities are in Yukon, so with no local post office, residents may need to leave the province for postal services inCarcross or Whitehorse.

A small room with parcels stacked on a shelf.
The current post office in Atlin has no plumbing and heating oil costs for one month were about $850, according to St Cyr. (Tina St Cyr)

StCyr said that will be difficult for the town's many senior citizens.

"It is heartbreaking actually, and heart-wrenching My absolute sympathy goes out to this community," she said.

"I know that that's going to be a big impact on the community, and a detrimental one.I am just out of options."

According to StCyr, Canada Post needs to rethink its "antiquated and outdated" system for contracting postal services in small communities. She suggests the corporation should establish its own facility in Atlin and hire local people as staff.

"I am hoping that with my resignation, it mandates them to take a closer look at this situation and find a solution that's going to work better for the community of Atlin," she said.

Corrections

  • An earlier version of this story said Atlin residents may have to go to Tagish, Yukon, for postal services. In fact, Tagish does not have its own post office.
    Dec 14, 2022 12:32 PM CT

With files from Mike Rudyk