Internet provider Qiniq pays out $128K after overcharging

The head of one of the north's biggest internet providers is saying sorry for overcharging customers in Iqaluit.

Qiniqrecently discovered a fault in new usage monitors installed in October that resulted in about 600 customers being overcharged for several months.

Earlier this week,Qiniqrefunded some monthly fees and extra chargesto the tune of $128,000.

JeffPhilipp, CEO ofSSIMicro,Qiniq'sparent company, says he's taking the overcharging very seriouslyand is doing all he can to restore the confidence ofQiniqcustomers.

"We've done right by the customers I hope," he said. "We've had very good feedback from the customers thus far. You can be sure that if it does happen again, we'll let you know. It's not something we try to hide from."