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Iqaluit's switch to scheduled water delivery still causing concerns

Despite recent clarifications from Iqaluits department of Public Works, residents in Iqaluit who rely on trucked water still have some concerns about the citys new water delivery procedures.

Some residents say scheduled delivery will penalize larger families

A water truck makes a delivery to a home in Apex, a satellite community of Iqaluit. Residents who rely on trucked water still have some concerns about the city's new water delivery procedures. (CBC)

Despite recent clarifications from Iqaluit's department ofPublic Works, residents in Iqaluitwho rely on trucked water still have some concerns about the city's new water delivery procedures.

Apex, Tundra Valley and parts of the Lower Basearea are not on the city's utilidor system and receive water and sewage service by trucks.

Anne Crawford, a resident of Apex, says Iqaluit's switch to scheduled water delivery for areas of the city not on the utilidor system, instead of as-needed, will penalize larger families. (CBC)
Under the current system,each truck patrols a given neighbourhood and fills tanks when it is noticed that a tank fill light is off.

Last week, residents received a notice that said trucked water services employees would be using overflow instead of fill lights to determine water delivery.The new schedule is designed to be more efficient, and build inregular maintenance work on delivery trucks.

Iqaluit's Public Works department quickly clarifiedthe statement, saying the procedures used to fill tanks will not be changing. What will be changing is that the trucks will now follow a set delivery schedule.

It addedthat homeowners are still responsible for maintaining their fill pipe and water system and that this will not change the amount of water homesreceive.

Overfill valves and pipes can freeze during the winter, causing truck drivers to sometimes fill tanks beyond capacity. Several homes have been flooded as a result.Some residentsare concerned about how people with mobility issues can maintain their system.

Iqaluit city councillor Noah Papatsie says large families like his will just have to adapt to scheduled trucked water service. (CBC)

"Your overflow is at the side of your house, and at 50 below in the dark, it's not very easy to check to make sure that the overflow is not frozen, especially for people with disabilities and older people," said Anne Crawford, a resident of Apex.

Crawford says it penalizes large families, who consume more water and already have a lower subsidy per capita.

City councillor Noah Papatsie says those families will just have to adapt.

"I'm on truck service myself," he said."I have a big family. I've got eightpeople staying here. I don't call for water service and I don't run out of water."

He says Iqaluit's growing population leave the city with no other choice.

"Elders and people with disabilities, I'm sure they have childrenor family that can help. I myself ask the truck drivers to bang the ice off the pipes," Papatsie, who's blind,said.

Crawford says several residents have proposed an alternative plan for water service in the summer, based on a system currently operating in areas of Yellowknife that are ontrucked water.

"They use gravity-fed water from a hill, with PVC piping, and it's a much cheaper solution for everyone, all summer long," she said.