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Back in business: Skagway, Alaska, welcomes cruise ship season

The small municipality of Skagway, Alaska is gearing up to welcome hundreds of thousands of tourists this summer. Local residents say they're happy to see the town come alive again.

'It's been a ghost town here,' said one local resident, happy to see things come alive again

Photo shows people with their hands in the air, cheering while a woman cuts a ribbon.
Residents and officials in Skagway, Alaska, at a ribbon-cutting ceremony at the town's waterfront this week. The first cruise ship also arrived in Skagway this week, marking the start of the busy tourist season. (Virginie Ann/CBC)

Dead in the winter, bustling in the summer.

That's how some residents in Skagway, Alaska, describethe townas they are getready to greet hundreds of thousands of tourists over the summer.

The community welcomed its first cruise ship of the season on Tuesday, and one business owner says the town wasn't completely prepared.

"It'sthe earliest we've had a ship, I believe," Skagway resident Karla Ray told CBC News. "Most of us are not ready for it ... We're really excited for it after a long winter."

Severallocal business owners,including Ray, say they are expecting the comingmonths to be the first"full normal summer" sincebefore the pandemic.

According to the Skagway Development Corporation, the municipality's tourist industry contributed to almost $9 million in sales tax in 2019. But from 2020 to 2022, cruise ship traffic in Alaska dropped dramatically and the municipality had severalpublic health measures in place that restricted mass visitors.

Photo shows the port of Skagway from above, with one cruise ship at a dock.
Skagway, Alaska, in 2019. The town took a big financial hit during the pandemic, when tourism and cruise ship traffic dropped dramatically. (Steve Silva/CBC)

This year, Skagway isexpecting to welcomefour cruise ships per day. The season might have had a hasty beginning, but it's nonetheless more than welcomed, according to localresident Sam Welsh.

"It's been a ghost town here ... and just seeing our first ship ...was really cool," said Welsh, who works at Mountain Shop.

"Alot of business owners I saw were in tears atseeing, you know, everybody back in town. Because that's our business. That's where we get our livelihood from."

Getting ready

SteveJaklitsch owns theBack Alley Rock Shop, a colourful boutique that resembles a museum of rocks from around the world, with fossils and jewlery. He says he preparesfor the tourist season months in advance.

"I go to the Tucson Gem Show, buy a bunch of rocks, ship them up here, fill up my van with as many as I can and then when I get home, I cut them and polish them and put them on the shelf," Jaklitsch said in a recent interview.

Jaklitsch describes his summer days as "tough," but manageable.

"It's a crazy schedule," he said. "You know, eight in the morninguntileight at night. It's a busy season."

Photo shows a man laughing, standing in front of a rock shop.
Steve Jaklitsch stands in front of his shop, in Skagway. (Virginie Ann/CBC)

Skagway resident Ray Tsangagrees. The self-titled unofficial townambassador says there's an incomparable difference between thepacked stores in the summerand the immaculate streets ofthe winter.

When asked about the cruise shipseason and what it representshe teasingly says, "money!"

But there's more to it than business, Tsangadded.He says summer in Skagway brings the opportunity to share culture, languages and the history of Skagway's port.

New season, new chapter

Skagway Mayor Andrew Cremata says this cruise ship season will be making history as themunicipality took control of its waterfront earlier in Marchfromthe White Pass &Yukon Route railway, the company that leased it for more than five decades.

The municipality marked the achievement on Wednesdaywith a ceremony dedicated to its port. A few hundredresidentsand government officials including Whitehorse Mayor Laura Cabott attended the event.

Crematasaid in a speech that this wasthe biggest crowd he'd seen in a while.

"This is the proudest I've everbeen of this community," Cremata said.

"Accomplishments like this don't happen because of government. This is not an accomplishment of the Skagway assembly. This is not an accomplishment of the borough manager and it's certainly not an accomplishment of a mayor. This is the result of community working together with one harmonious voice, resilient, and strong."

Cremata says construction ofa new multi-purpose dock is already underway at one of the port's facilities partly to accommodate larger cruise ships. But Crematasays the municipalitywill have to wait until the end of the cruise shipseason for further renovations.

The photo shows an ore dock in front of mountains.
The Skagway ore dock, used by some Yukon mining companies to ship material. (Virginie Ann/CBC)

Meanwhile, negotiations around Skagway's ore dock continuebetween the municipality and theYukon Government.

Thatfacilityhas been used for decades asa vital dock for Yukon mining companies to be able to ship ore.The Yukon governmentrecently agreed to contributemillions of dollars to upgrade the Alaskan dock in exchange forpreferential access to the port.

At Wednesday'sceremony, Cabottrecognized that becoming owner of its waterfront is "a big deal for Skagway," but also for the Yukon.

As Skagway fully reopens its door for tourism, she added, that also means Whitehorse a two-hour drive from the municipality will see the benefits of the successful tourist industry.

"It's great to see that that door is now open again, and we're reestablishing those relationships," she said. "Both for the mining industry ... for tourism. It's great that we're all back together again."