Cape Breton tourism operators worried after cruise ship season cancelled - Action News
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Nova Scotia

Cape Breton tourism operators worried after cruise ship season cancelled

Tourism operators in Cape Breton are becoming increasingly worried about keeping their doors open now that the upcoming cruise ship season has been cancelled for a secondstraight year. Last week, the federal government announced no cruise ships would be allowed in Canadian waters in 2021.

Island had been poised for big tourism year before COVID-19 pandemic

Mary Pat Mombourquette is the executive director of the Cape Breton Miners Museum in Glace Bay, N.S. (Tom Ayers/CBC)

Tourism operators in Cape Breton are becoming increasingly worried about keeping their doors open now that the upcoming cruise ship season has been cancelled for a secondstraight year.

Last week, the federal government announced no cruise ships would be allowed in Canadian waters in 2021.

Cape Breton was poised before the COVID-19 pandemicto have itsbest cruise season ever in 2020due to the completion of a second cruise ship berth in Sydney, and many operators prepared for this by upgrading facilities.

The Cape Breton Miners Museum in Glace Bay, for instance,had an underground mine simulator installedsothose with mobility issues couldexperience the mine without having to go for the underground tour.

Instead, executive director Mary Pat Mombourquettesaidthe museum's earned revenue is down 95 per cent.

"In 2019, we made in earned revenue close to $200,000, and last year we made less than $20,000," said Mombourquette.

Earned revenue at the Cape Breton Miners Museum has plummeted. (George Mortimer/CBC)

She said the museum puts70 per cent of itsrevenue toward operations, and thereis a real possibility it won't survive the year unless itreceives some help.

Dan Coffin, the tourism and development officer for the Municipality of the County of Victoria, said the county's information centre in Baddeck counselled just 2,076 visitors in 2020, compared to over 18,000 in 2019.

Coffin saidit'snow difficult for operators to know what resources they need.Previously, operatorswould know how many cruise ship passengers would be visiting on a particular day.

"There's a lot of planning that can go into that and without that, they had to be a little more lean on staffing and cut back their hours in some cases," said Coffin.

The Highland Village Museum in Iona. (Brent Kelloway/CBC)

The Highland Village Museumin Iona is a part of the Nova Scotia Museum and did receive government funding, which allowed it to keep all its staff on. However, the museum had to cut down its season and hadstaff work other jobs like painting and repairing.

Rodney Chiasson, thedirector at the Highland Village, said the season will continue to be shorter if visitors are only coming from within the Atlantic region.

"We didn't really make it up within the Atlantic bubble because people were too shy to do things indoors," said Chiasson.

Rodney Chiasson is director at the Highland Village Museum. (Brent Kelloway/CBC)

Carabin's & Transoverland, a bus,motor coach charter and rental business based in Reserve Mines, provides tours around Cape Breton to cruise ship passengers.

Operations manager Mitch Carabinsaid the company is losing out on 40 per cent of its revenue with no cruise ships docking.

"In the peak of our crew season, we have up to 40 people working for us. That hits home with me that they're not working," said Carabin.

With Files from Information Morning Cape Breton