International students in Cape Breton frustrated by health insurance price hike - Action News
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Nova Scotia

International students in Cape Breton frustrated by health insurance price hike

Some international students at Cape Breton University say they received no warning of an increase in insurance fees from $744 last year to $1,283 this year.

Fees for Guard.me insurance rose from $744 last year to $1,283 this year

Some international students at Cape Breton University are frustrated by the increase in health insurance fees this school year. (Norma Jean MacPhee/CBC)

Some international students at Cape Breton Universityhave taken to social media to raiseconcerns about an increase to health insurance premiums, saying they weren't told about the price hike.

International students in Nova Scotia aren't eligible for Nova Scotia Medical Services Insurance (MSI) until they have been in the country for 12 months. CBU'shealth insurance plan,Guard.me, is mandatory because many students would have no health coverage without it.

The plan has been offered for $744 annually for the past five years. Starting this month, the price of Guard.me has jumped to $1,283 for students who do not have MSI. It will cost $600 for students who do have MSI.

"No notice,"said Christy Jose, a second-year student.

"I came to know about this after I saw a post on Facebook. I never knew there was a raise like that. I just knew that my insurance would end in the month of September."

Dozens of students havepostedon the Facebook Group CB International Community, expressing shock and disappointment that the university didn't notify them about the change earlier.

More expensive because of more coverage

Cape Breton University declined an interview but in an email, a spokesperson said the plan is more expensive because it now includesdental, vision and prescription drug coverage.

Lenore Parsleyadded the plan was only supposed to run forthree years, but due to COVID-19, Guard.me granted the universitya two-year extension beforenegotiatinga new price.

Jose said he and many other studentsalready are having financial difficulties, given the rising cost of living.

"When I checked with my other friends who came in the month of May they were finding it very difficult," he said. "Just recently, there has been an incremental hike in the rental rates, which is very difficult for international students with the limited budget they have."

Some Cape Breton residents are also worried about theimpact of the added cost, saying studentshave no choice but to pay the additional fees.

"They should have been told about this," said Ajay Balyan, a business owner and former CBU student who now lives in Cape Breton.

"They were just only charged for it. So that made them upset as well."

More options needed

Parsley said that the university has informed students about the changes to the health insurance plan througha variety of methods, including direct email and the CBU website.

"Our international student advisors have been informing students face-to-face and through their interactions highly supported through our social media channels," she wrote.

Jose said he knows he will have to pay the full amount for the plan, but said students should have more choice in their insurance plans.

"We were shown only the picture of the first plan andthe new plan," he said.

"There were no other plans. There might be different plans and insurancebecause back in India, even when I worked under a bank, I think with every insurance company you can customize insurance plans."