Bottled water cleared from store shelves after boil-water advisory closes Halifax daycares, cafs - Action News
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Nova Scotia

Bottled water cleared from store shelves after boil-water advisory closes Halifax daycares, cafs

Some daycares and businesses in the Halifax area were closed Tuesday due to a boil-water advisory that affected a large swath of the municipality. The advisory, which was lifted Wednesday morning, followed an internal electrical issue at a water treatment facility.

Far-reaching advisory issued Monday evening after unchlorinated water entered system

A building with blue lettering on the wall.
The Douglas Kline water treatment facility is the largest water supply plant in Atlantic Canada. (Paul Palmeter/CBC)

A number of daycares and businessesin the Halifax area were closed Tuesday and some grocery store shelves had been cleared of bottled water due to a boil-water advisory that affecteda large swath of the municipality.

The advisory followed an internal electrical issueat a water treatment facility that serves 201,000 people in the municipality. ItcoveredHalifax, Bedford, Spryfield, Timberlea, Hammonds Plains, Beaver Bank, Middle and Lower Sackville,Windsor Junction, Herring Cove andpartsofFall Riverbefore it was lifted Wednesday morning.

"Taking water out of the equation really messes things up in a lot of ways that you don't really realize,"Charlotte Ashley, owner of Trident Booksellers & Cafe, told CBC News on Tuesday.

Woman stands near bookshelf.
Charlotte Ashley is the owner of Trident Booksellers & Cafe in Halifax. (Shaina Luck/CBC)

Trident, located on Hollis Street in Halifax, was closedTuesday because of the boil advisory. Ashley said coffee is a big seller at the cafand there was no way she couldmake hot drinks because her espresso machine is connected directly to the water source.

"We can't put boiled water into the machine ...whichalso has the foaming wand, so we can't foam milk, we can't heat up tea or hot chocolate. Water comes out of the foaming wand, so we'd be contaminating anything we'd make."

Ashley said not having water ends up costing her business about $1,000 a day.

Shoppers exit a grocery store with cans and bottles of water as residents living in the Halifax region are being asked to boil water for one minute before consumption on Tuesday, July 2, 2024.
A boil-water advisory went into effect through parts of the Halifax Regional Municipality following what Halifax Water said was an electrical issue at the JD Kline (Pockwock Lake) water treatment facility that allowed a limited amount of unchlorinated water to enter the system. (Darren Calabrese/The Canadian Press)

During the advisory, Halifax Water recommendedpeople boil their water forat least one minute beforeconsumingit or using it for food preparation.

Filtering water wouldnot suffice, it said, and water should be boiled under the following circumstances:

  • Drinking.
  • Preparing infant formula.
  • Making ice cubes or juices.
  • Washing fruits or vegetables.
  • Cooking.
  • Brushing teeth.
  • Any other activity requiring human consumption.

The advisory wasmeant to prevent adverse health effects from drinking unchlorinated water, Nova Scotia regional medical officer of health Dr. Monika Dutt told The Canadian Press, adding that people who are immunocompromised or infants using formula weremost at risk.

Neither the provincial Environment Department nor the city's utility found traces of viruses or bacteria in the water, Dutt said Tuesday in an interview. "No actual tests have shown that currently there is a risk to the public; however, as a precaution, they put [the advisory]in place."

The advisory, issued Monday evening, forced some child-care centres to close Tuesday.

A number of Tim Hortons locations were closed Tuesday morning. The Bedford coffee shop at Mill Cove said it planned to openat noon on Tuesday, but would only be serving hot drinks, not cold or iced drinks.

Empty grocery store shelves
The Sobeys on Mumford Road in Halifax said it was expecting another shipment of water later Tuesday after customers cleared its shelves during the boil-water advisory. (Brooklyn Currie/CBC)

Hospitals,including both QEII Health Sciences Centre campusesand the Cobequid Community Health Centre in Lower Sackville,told The Canadian Pressthey were using waterless bath products to clean patients, and urged anyone with open skin wounds to avoid showers.

Nova Scotia Health spokesperson Brendan Elliott also said"a couple of dozen" endoscopy procedures were cancelled.

Customers could be seen lining up outside Sobeys on Mumford Road early Tuesday morning. Later in the morning, the shelves were cleared of bottled water.

Man in blue jacket stands in front of building.
Jeff Myrick is a spokesperson for Halifax Water. (CBC)

Jeff Myrick, communications manager forHalifax Water, said Monday's midday outage and an internal electrical issueat the J.D. Kline (PockwockLake) water treatment facility allowed someunchlorinated water to enter the system for about 30 minutes. Crews initially tried to flush it out of thesystem but when that wasn't successful, they notified the public, he said.

He said that water had been screened and had gone through other cleaning processes, it just wasn't chlorinated. He said chlorination kills off leftover bacteria and bugs.

The doors to a grocery store with a sign that reads
Customers of the Sobeys on Mumford Road in Halifax were greeted by a sign telling them the store was sold out of water on Tuesday morning. (Brooklyn Currie/CBC)

"So normally if we have an issue with the pump or with power surge inside the facility, the circuits will trip and then a backup generator will kick in and provide the electricity needed to run the facility,"Myricktold CBC Radio'sInformation Morning Nova Scotia on Tuesday.

"Unfortunately [Monday], whatever happened, we did not have a backup generator that went into place and which caused the situation."

Systems tested frequently

Myrick said the utility is investigating what went wrong. He said the backup system is checked regularly and tested "at least" once a month.

"That means making sure the generator is working, but also all the switches that help trigger the generator are also working, so we're a bit baffled right now by what happened, but we're looking into it," he said.

He said theunchlorinated water woulddissipate as it runs through the system.

WATCH | Halifax engineer weighs in on boil-water advisory:

Halifax engineer explains why boil advisory shouldn't be too concerning

3 months ago
Duration 2:15
Graham Gagnon is an engineer and director of the Centre for Water Resources at Dalhousie University. Watch his interview with Tom Murphy.

Graham Gagnon, an engineer and the director of the Centre for Water Resources Studies at Dalhousie University, said Pockwock Lakeis an excellent water source that has very few inputs, meaning it's far from industrial and agricultural waste. He said inputs into PockwockLake would be from wildlife in the forest.

Gagnon said chlorination, while important, is more like a final polishing step in water treatment.

A spokesperson for the municipality said water would not be distributed as it could still be prepared by residents for safe consumption.

A woman stands near a sink in a restaurant.
Sybil Fineberg is the owner of Hali Deli in Halifax. She said business was quiet on Tuesday and that much of the day was spent boiling water. (Mark Crosby/CBC)

Sybil Fineberg, owner of Hali Deli in Halifax, said business was very quiet on Tuesday.

Fineberg said once she got the notification alert Mondaynight, her first thought was getting to the restaurant and boiling lots of waterso it would be on hand. She said she noticed a lot of people out buying bottles of water at the grocery store in the morning.

"We gotta be conscientious of what we're cooking. Most of the things that we are cooking, the water gets boiled first anyway. But I was more concerned about the front of the house here," Fineberg told CBC News.

Woman stands in kitchen.
Bobbi-Lynn Keating is the executive director of the Peter Green Hall Children's Centre. (Shaina Luck/CBC)

Bobbi-Lynn Keating, executive director of the Peter Green Hall Children's Centre, said her first concern was safety.

Keating said the Halifax centre looks after 120 children. She said there needs to be clean water to drink and use for washing things like bottles and produce. The daycare, like others impacted by the boil order on Tuesday, opted to close to prepare. Keating said staff brought in kettles from home and those with cars went on a hunt to find bottles of water.

"At the end of it all, I think there's probably 1,000 bottles of water we ended up getting so we're into it for about $650, around there."

Nova Scotia's Environment Department said in an email that child-care centres could open as long as theyfollowedthe boil-water advisory instructions.

"That being said, no water play or activities where water can be consumed accidentally," the department told CBC News.

The province's Department of Community Services told CBC News in an email that it would be funding service providers that run shelters, outreach teams and other services for people experiencing homelessness to cover the "increased costs of bottled water during the advisory."

Contingency plans were also in place to deal with the boil-water advisoryat long-term care facilities, said the province's Department of Seniors and Long-Term Care.

Clarifications

  • An earlier version of this story referenced water restoration on Thursday. Jeff Myrick of Halifax Water made reference to 48 hours and later specified that meant from the beginning of the issue, not from when he made the comment Tuesday afternoon.
    Jul 02, 2024 4:45 PM AT

With files from InfoAM, Haley Ryan, The Canadian Press, Hannah Veinot and Shaina Luck

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