Funeral home workers in short supply across Canada - Action News
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Nova ScotiaSpecial Report

Funeral home workers in short supply across Canada

Funeral homes across the country are trying to hunt down trained workers, according to John Green, vice president of the Funeral Service Association of Canada.

Shortage expected to grow as baby boomers retire, say Cape Breton funeral operators

Andrew Chapman, manager of T.W. Curry Parkview Chapel in Sydney, says he faces a challenge of finding new staff as older employees get set to retire. (David Burke/CBC)

Funeral homes across the country are trying to hunt down new staff as North Americafaces a shortage of trained professionals and a wave of retirements loom, according to funeral home directors in Cape Breton.

In Port Hawkesbury, John Green, a funeral home director and vice president of the Funeral Service Association of Canada, isfeeling the pinch.

"My own operation here in Port Hawkesbury we're seeking a full-time person and it's not the easiest to find," he says.

Funeral homes are looking far afield. Greensays it's "not uncommon" for theFuneral Service Association of Nova Scotia to receiveemails from funeral homes in British Columbia trying to find people to work.

Part of what's driving people away from the industry,Green says,isthelong hours and the requirement to be constantlyon call.

There's also limited training opportunities.Green said the Nova Scotia Community Collegenow only takes new students every two years, which means thesystem isn't turning out as many graduates.

And that's means fewer people to replace those who are retiring. AtT.W. CurryParkviewChapel in Sydney, managerAndrew Chapman says the majority of his workforce will hit retirement age in the next five to 10 years.

"Do we have the adequate staff to be able to backfill those positions?" he says. "At the moment, no. And that's going to be a real challenge."

That kind of scenario will make the funeral business more hectic, Green says. Those who do stay in the industry will have to work longer hours and families will face delayed service.

The national funeral service association is working to try and attract more people to the industry. Green says the organization wants funeral directing and embalming apprenticesto be granted the same kind of inter-provinciallabour mobility asother trades.

"The problem is, when you need somebody you want somebody that's already trained and sometimes funeral homes don't have the resources to take on an apprentice while they maintain their full-time work force," he says.