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Parents complain of school bus troubles around Halifax

Halifax Regional School Board staff say they will contact the bus company after complaints of late school buses and confused drivers.

Halifax Regional School Board says staff will connect concerned parents with schools, bus company

Katie Caton, who has four children, says her daughter's school bus was 45 minutes late this week. (CBC)

"Some parents" in the Halifax area have beenconcerned about theschool bus service so far, the Halifax Regional School board says.

"The first few days of school are challenging as new routines and schedules get established," spokesman DougHadleysaid in anemail Friday. "We did hear from some parents who expressed concerns with school busing these first two days."

School board officials intend to connect concerned parents with school-bus operators Stock Transportation and school principals, Hadley wrote.

Among those concerned is Katie Caton of Bedford, who hadan anxious wait for the schoolbus to arrive with her seven-year-old daughter Thursday afternoon.

"Every bus from every school had come by and dropped off children,come and gone and none of them had my daughter,"said Caton,who lives in the Royale Hemlocks subdivision.

Stock Transportation did not reply to a request for an interview. (CBC)

Kids giving directions

Catonsaid she alsowas unable to get anyone from Stock Transportationto call back.

The bus finally did show up 45 minutes late,she said. The driver didnot seem familiar with the area, she said.

"[My daughter]said they had been driving around the whole time tryingto figure out where everybody lives," Caton said."Aten-year-old and an eight-year-old were giving the bus driver directions."

Stock Transportation has not replied to a request from CBC News for an interview.

Katie Caton, left, and other parents wait for the school bus in Royale Hemlocks. (CBC)

'Who knows what would have happened'

This isn't the first time Caton has had issues with StockTransportation. Two years ago, she said her daughter was dropped off at thewrong stop and became lost.

Catonsaid shefound her crying an hour laterafter driving around the neighbourhood.

Tristan Norman, wholives in Clayton Park, said duringconfusion about bus stops, hisseven-year-old daughter was allowed to leave the bus at anotherstop where a friend and her father were standing.

"Thankfully my friend was there, but if this had been any otherstop, who knows what would have happened," Norman said.

Corrections

  • A previous version of this article said Tristan Norman's seven-year-old daughter was allowed to board a bus that was not going to her elementary school. In fact, other students didn't board the bus because they were told it wasn't going to their school.
    Sep 09, 2016 10:59 PM AT

With files from CBC's Rachel Ward