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Nova Scotia

Recruitment efforts on track despite staff departures: health authority

The head of the physician recruitment department at the Nova Scotia Health Authority acknowledges "there's more work to be done" on the recruitment front, but says recent high-level departures from the team shouldn't waver people's confidence in its efforts.

Department head says there's 'work to be done' but the public should be confident in the current team

Grayson Fulmer, senior director of medical affairs for NSHA, says recruiters want to get more Nova Scotians off the wait list for a family doctor. (Robert Guertin/CBC)

Two high-level departures from the physician recruitment department at the Nova Scotia Health Authority shouldn't waverthe public's confidence in its efforts, says the senior director of medical affairs.

Grayson Fulmeris leading the department at a time when the number of people who want a physician continues to climb and public pressure is intensifying.

Fulmer acknowledges "there's more work to be done" on the recruitment front, but when asked directly if the public can be confident in the current team, he replied: "I feel like the answer is yes. Obviously we're continuing to review our strategies and make that investment."

Last week, the health authority confirmed that the province's longtime team leader of physician recruiters, Joanne MacKinnon, was no longer an employee.

The physician who oversaw the department, Dr. Lynne Harrigan, resigned from her role as the vice-president of medicine and integrated health services.

Moving forward, the plan is to armthe health authority with more front-line staff. They're tasked with working directly with physicians and communities.

They take recruits on tours when they visit the province, showing them potential clinics to work in.

"We want to demonstrate what Nova Scotia has to offer," saidFulmer.

There are currently five recruiters and one assistant on staff. Another assistant is going through the hiring processand Fulmer saidthey've decided to add two more beyond that.

He saidthe team isworking with the Department of Health and Wellness to make sure they're as flexible as possible when speaking with recruits.

"Right now as it sits, any physician who wants to work in Nova Scotia, I'm sure we can find them an area for them to come and practise," he said. "We're really leaving no stone unturned."

Health Minister Randy Delorey says on-the-ground recruitment efforts have not been interrupted by the departure of two leaders in the health authority's department. (CBC)

Health Minister Randy Deloreysees the staffing changesas a window to shift direction. He points to success in partnering recruitment efforts with community groups.

"The leadership oversight continues uninterrupted," said Delorey. "There's opportunity to enhance and continue to develop and evolve and improve the recruitment initiatives on the ground."

While Nova Scotia is bolstering its staff, it still does not have a comprehensive recruitment website.

It's been in development for monthsand Fulmer saidthey hope to launch it by the end of September. He saidit will include endorsements from physiciansand detailed information on the different regions in Nova Scotia.

"I think our work will speak for itself in terms of the amount of effort that has gone into it, and we wanted to do it right up front."

Meanwhile, Fulmersaid they've hosted 51 physicians for site visitsthis fiscal year, with 39 more planned. Forty physicians have started working in that timewithanother 45committed to come a mix of family doctors and specialists.

Basedon last year, 68 family physicians are needed to maintain the status quo. It's a goal Fulmersaidthey're on track to meet but it won't satisfy the recruitment department.

"Just to keep the status quo isn't really good enough."