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Nova Scotia

N.S. Health warning public of COVID-19 phone scam

The scam involves an automated call or robocall, notifying people that they've eitherbeen in close contact with someone who has tested positive for COVID-19 or they have tested positive.

Robocall asks people to call number and divulge personal information

A person holds a cell phone in their hand. The screen says No Caller I-D.
While Nova Scotia Health does use automated calls for COVID-19 test results, it requires people to provide the last 4 digits of their health card number and their birth date. The health authority says the automated message does not ask people to return a call and divulge personal information. (CBC)

Nova Scotia Health is warning of aphone scam circulating where an automated call or robocall is made, notifying people that they've eitherbeen in close contact with someone who has tested positive for COVID-19 or they have tested positive.

In a news release, the health authority said the automated message asks you to call a number and give out personal information.

Nova Scotia Health said it does not use automated calls to notify people they are a close contact of someone who tests positive for COVID-19 and people should not provide any information to the scammers.

However, the health authoritydoes use automated calls for COVID-19 test results and requires people to provide the last four digits of their health card number and their birth date. The genuine automated message will not ask you to call a number back and provide additional personal information.