Why a Nova Scotia doctor is fighting back against sick notes

A family physician in Bedford, N.S., says he's seeing a growing demand for sick notes that are so detailed he feels they violate the privacy of his patients, and he's starting to push back at the companies that require them.

Dr. Paul Young saidsome insurance companies and absence-managementcorporations are now demanding he fill out a two-page form for absences of two days or longer, including illnesses such as gastrointestinal problems, common colds and migraines. Some also ask that he include copies of up to three months of a patient's chart.

"The employers should not need to know a medical diagnosis," said Young."All they need to know is that there's a medical reason for it. I feel like any more information is often just used to hold it against the person."

The most egregious situation, he said, was when a woman took two days off after having a miscarriage, and he was asked to detail the condition that caused her to miss work.

"I don't think I'm the first person to write a letter back to an insurance company saying that it's inappropriate," said Young. "The patient's privacy should trump."

Young, who has been practising medicine for five years, saidhe hasseen a dramatic change in the requests for documentation.

He saidthe increased paperwork demandsarecoming at a time when Nova Scotia is experiencing a significant doctor shortage.

Young saidthe worst offender is Morneau Shepell, a company that provides absence-management services.

He said he hasrefused to send the company information he believes breaks the confidentiality line, and it replied by saying a patient may not get paid unless he sends it.

MorneauShepell's response

Kristen Coady, vice-president of health and productivity solutions, wrote in an email to CBC News that the company keeps all personal information about employees confidential.

"It is our priority and obligation to protect our clients' privacy, and we do not reveal the full contents of a form filled out by a physician to an employer through the use of dedicated and separate information transfer and display processes," she wrote.

Coadysaid thecompany's request for information is "standard industry practice."

"This allows our case managers to advise our clients on whether an absence meets the definition of disability in an employer's short-term disability policyor accommodation policy."

Coady saidthe company is sensitive to the physician's role and time investment.

Young said the situation is so bad thathe's calling on theprovincial government to ban the requirement for sick notes for absences under five days.

"If the person is off two weeks, sure. I think we would all understand that there needs to be a little work done up, because you should be seeing a physician anyway," he said.

In early 2018, Ontario briefly banned sick notes, but thelegislation was quickly reversed by the Progressive Conservative government elected later in the year.

Young said asick-note ban should be done across Canada.

"Most of these situations, with these minor illnesses, there's no paper evidence," he said."You're not getting blood work done, you're not getting an X-ray done to prove you have a cold."