Parents encounter long lines to get kids tested for COVID-19 - Action News
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Ottawa

Parents encounter long lines to get kids tested for COVID-19

With children back in school, some parents say Ottawa's COVID-19 testing centres continue to lag behind demand.

Pop-up assessment centre at McNabb Arenato remain open this week

The pop-up COVID-19 assessment centre at the McNabb Arena opened 30 minutes ahead of schedule on Saturday to help accommodate the growing line of people. (Alex Behne/CBC)

Heather Darchand her youngest son arrived at the temporary COVID-19 assessment centre at the McNabb Arena on Percy Street before it opened Sunday morning, but they still had to wait an hour and a half before he could be tested.

"It's hard when you've got little kids because as soon as they go back to school, they always come down with colds instantly in September," Darch said. "So I guess it's a necessary evil that we have to get tested."

With children back in the classroom across the city, some parents are calling for a better system for testing kids for COVID-19, and say the extra testing capacity addedover the weekend is still falling short ofdemand.

If every time we have to come here and spend time getting them tested so they could go back to school, it's annoying.- Ghislaine Kouame, parent

According to Ottawa Public Health (OPH), children should stay home from school and betested if theydevelopchills, a cough, shortness of breath, a decrease or loss of taste or smell, nausea, vomiting ordiarrhea.

If a child has milder symptoms such asa runny nose, sore throat, headache, fatigue or aching muscles, they should stay home but don't need to undergo testingunless they've beenidentified as high-risk. OPH has created an onlinescreening tool to help parents figure out the best course of action.

"Runny nose and sore throat symptoms alone do not require a test, and the child may return to school when symptoms have improved," an OPH spokesperson told CBC News.

Parent Heather Darch arrived before the McNabb assessment centre opened on Sunday, but still waited at least 90 minutes before her youngest son could be tested. (Alex Behne/CBC)

The pop-up testing centre at McNabboperates on a first-come, first-served basis.

Ghislaine Kouame brought her two daughters to be tested after they developed flu-like symptoms. They waited more than two hours in line.

"We have to find a better solution because school is back. Kids will get the flu. They will get sick," she said. "If every time we have to come here and spend time getting them tested so they could go back to school, it's annoying."

On Friday, OPHtweeted that its partners were working to increase testing capacity.

According to the city's COVID-19 task force, the McNabbcentreopened 30 minutes ahead of schedule on Saturday to accommodate the growing line.

According to the task force, more than 600 tests were conducted at the McNabb pop-up site over the weekend, and there are plans to extend it through the week.

"We are doing what we can to keep those waiting in line informed of their expected wait and to ensure that they will be seen before the site closes," the task force wrote in an email.

The task force said there's capacity to test 2,400 across the city each weekday, and 1,500 a day onweekends.

Ghislaine Kouame brought her daughters to be tested at the McNabb Arena after they developed flu-like symptoms (Alex Behne/CBC)

At an Ottawa Board of Health meeting n Monday, the city's medical officer of health Dr. Vera Etches said the COVID-19 testing taskforce is well-equipped to ramp up testing capacity in response to the lineups.

Etches pointed to the rollout of take-home COVID testing kits as an alternative way for parents to test their children. Take-home kits, she said, are currently available in 177 schools or around half the schools in the city. Etches said that number will increase in the coming weeks.

Parents can also book appointments at the CHEO assessment centre at Brewer Arena, which had extra spots open over the weekend.

Jed Wilson said he didn't mind lining up at the McNabb Arena, but wished there was an option closer to his home in Orlans.His son Emersonhad a sore throat and runny nose.

"All I want to do is get tested and get out of here," the third-grader said.

With files from Ben Andrews

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