'Like animals': Bluesfest mob bent on mayhem, security boss says

They came in waves of hundreds, rowdy music fans crashing against the barrier fences surrounding the main Bluesfest stage Thursday night.

When security guardstried to push them back, the packs of mostly young peoplestarted hurling rocks.

Even seasoned security experts said they've never seen anything like it in Ottawa.

We almost need to teach the public how to parent their kids now. They're like animals.- Chris Ibey, ToersaSecurity Inc.

"This is the first year that we've seen them all coming together in big groups," said Chris Ibey, president of TOERSA Security Inc., the company hired by Bluesfestorganizers to control crowds at the 11-day music festival.

"We had one security guard who took a rock to the forehead. We almost need to teach the public how to parent their kids now. They're like animals."

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On FridayIbey'ssecurity team wasin contact with police and city officials to discuss how to move forward over the remaining three days of the festival.

Fences that were pushed over Thursday have been reinforced and topped with spikes.

"In terms of prevention, I think we're doing as much as we can," saidIbey.

Crowd out of control

A big part of the problem, according to Ibey, was that people were showing up to the venue already drunk. Paramedics and their partners dealt with 200 cases Thursday night, or a new patient every 90 seconds.

"I was amazed at how well our people did," said Nick Cartwright, a special events patrol leader withthe Canadian Ski Patrol, which providesfirst aid at the event. "When people want to create trouble it's really hard to deal with them."

In a statement, Peter Kelly, deputy chief of the Ottawa Paramedic Service, said paramedics are adjusting staffing levels for the remainder of the festival.

Katelynn Shoniker, a food truck worker who was at the festival Thursday, said the crowd was out of control.

"It was one of the wildest crowds Bluesfest has had in a while, it was non-stop," she said. "Nobody knew how to contain themselves and no one had any respect."

Shonikersaid she witnessed one girl get attacked, and watched friends nearly get trampled by a mob.

Ottawa police said they dealt with a number of intoxicated festivalgoersThursday night and arrested two people who were released without being charged.

Rowdy night a one-off

Thursday night was "a challenging situation," a Bluesfest spokesperson said in a statement Friday.

"Bluesfest organizers are not anticipating the same level of demand for emergency services this weekend, and will be well prepared in any event," the release continued.

According to Bluesfest, staffwill be reviewing protocols ahead of next year's festival.