Councillor pitches website to track troublesome 'frequent flyer' properties - Action News
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Ottawa

Councillor pitches website to track troublesome 'frequent flyer' properties

They're properties that neighbours, bylaw and police may know well. So far, the City of Ottawa hasn't had an efficientway for residents to report them something Rideau-Vanier Coun. Stephanie Plante wants to change.

Would cover properties that are often subject to bylaw, police, fire calls

A city hall with a skating rink in front of it at the end of autumn,
City of Ottawa staff will draft a report looking at how the city can better track properties that are frequently the source of calls to police, paramedics, fire and bylaw. (Michel Aspirot/CBC)

They're properties that neighbours, bylaw officers and police may know well.

Butso far, the City of Ottawa hasn't had an efficientway for residents to report them, or for the city to even track and deal with them something one downtown city councillor wants to change.

Rideau-Vanier Coun. Stphanie Plantebrought forward a motion at the emergency preparednessand protective servicescommittee Thursday, asking to create a website for these problematic commercial and residentialproperties.

"They have a significant detrimental impact on say the health, safety and well-being of those either living in [them]or living around [them]," she told CBC Radio's Ottawa Morningbefore the meeting.

Those problems, Plante said,could be anything from permit and safety code violations to nuisanceor public health concerns but not garden gnomes or unused basketball nets, which she's also gotten calls about.

"It's important to note that the people who are generally living in and around [these properties]are often people who ... don't have the option to move, because either the rent is cheaper there or their children go to school there," she said.

"No one should have to move just because their landlord does not want to deal with cockroaches."

A woman in a striped shirt with blonde hair in a ponytail sits in front of a thin microphone.
Rideau-Vanier Coun. Stephanie Plante brought forward the motion at Thursday's emergency and protective services committee. She says there are at least 10 "frequent flyer" properties in her ward alone. (Jean Delisle/CBC)

Several such properties in Rideau-Vanier

Plante said she can list about 10 "frequent flyer" properties in her ward alone ones thathavevisits from firefighters, paramedics, or bylaw at least once a week.

One of the first calls as a councillor she received was from a single mom with a cockroach problem.

"She had tried repeatedly to reach out to the landlord and have the landlord deal with it," Plante said. "And he was not getting back to her."

LISTEN|Should Ottawa create a website for problematic properties?

City councillor Stphanie Plante is putting forward a motion that would allow residents to report properties that have a documented history of repeat violations. She says a program like this in Ottawa would make better use of existing city resources.

Similar initiatives have been passed in both Edmonton and North Battleford, Sask,Plante said, where either the provincial government gets involved or the city charges property owners the cost of repeated emergency calls.

That's something she hopes Ottawa can also do, with the help of the Ontario government.

She saidthe website would only show a picture of the property, not the address, since it's not about naming and shaming the owners but rather providing people an easy way to find resources all in one place.

Residentsalsospoke at Thursday's committee meeting, pointing out problematic propertiesthey've been dealing with, in some cases for years.

Jerry Sabin pointed to one property that takes up several lots on Besserer Street but has sat unoccupied sinceat least 2022.

It's been the source of numerous calls to bylaw, police, paramedicsand fire services, he said.

"It took over a year for the property owner to take adequate measures to protect this property and a Herculean push by residents, the city and the councillor to just get a fence installed," Sabin said.

Empty properties in disrepair give the impression people don't care about their neighbourhood, he added.

Man with black-framed glasses and a uniform stands in a room with a curved desk
Roger Chapman, director of the City of Ottawa's bylaw and regulatory services department, says the first step will be defining what constitutes a problematic property. (Elyse Skura/CBC)

Dedicated enforcement team needed

The initiative would be different from the city's currentcontroversial Vacant Unit Tax, whichcharges homeowners one per cent of their property's value each yearunless they declare the home is their primary residence or is occupied for at least six months each year.

The first step would be to come up with a definition of what a problem property is, said Roger Chapman, director of thecity'sbylaw and regulatory services department.

Another step would be creating a dedicatedenforcement team, Chapman said, as the issues with these properties can take months to resolve.

"We have to be at these properties on a regular basis to be able to be successful in trying to resolve the issues that the community is raising," he said.

Staff will now work on a report that will be shared withthe committee at a later date.

With files from CBC Radio's Ottawa Morning