Cancelled asylum hearings 'devastating' to Ottawa refugee claimants, advocates say

As asylum seekers continue to stream into Canada in record numbers, dozens of refugee claimant cases in Ottawa are being delayed or cancelled with very little notice, say local advocates.

The revelation comes as hundreds of people, most of whom are originally from Haiti,havebeen crossing illegallyinto Canada from the U.S. each day near the border crossing in Saint-Bernard-de-Lacolle, Que.

"This is a new phenomenon this year," said Arghavan Gerami, an Ottawa immigration lawyer who spoke with CBC News about the situation facing her clients.

Gerami said more than two-thirds of her clients' cases have been cancelled without yet being rescheduled.

"I've been practicing for a number of years, and this would rarely happen. We would have cancellations, but theywould be rescheduled right away."

Growing national backlog

Earlier this year, Canada'sImmigration and Refugee Board issued a memo obtained by the Canadian Press suggesting that asylum claims had spiked so quickly in 2017 that the board was being overwhelmed by a growing backlog of applications.

• Immigration and Refugee Board can't keep up with asylum claims
• 'Justice delayed is justice denied': Fewer than half of refugee claims being heard on time

The memo projected that the number of asylum claims wouldhit 36,000 this year and could continue to increase after that. There were16,115 claims in 2015, and in 2016 there were 23,895.

Thebacklog is posing particular challenges for asylum claimants in Ottawa, since the local Immigration and Refugee Board office closed in 2014.

Claimants now have to travel to Montreal for hearings and when they're unexpectedly cancelled, they have to bear the financial burden themselves, said Kailee Brennan, who has been working with asylum seekers at one Ottawa shelter.

"People are purchasing that bus ticket ... and then as hearings began to be cancelled, we can't refund their bus tickets, unless we knowa new date for them,"Geramisaid.

"So they've lost that 50 or 60 dollars, which for peoplethat are in that type ofsituation that's a lot of money."

'Very high stress'

"It's very high stress, very high stakes," Brennan added."To work through that process for two months and learn that your hearing is cancelled it's devastating for people."

Geramicalled the current uncertainty "anxiety-provoking" for asylum claimants but she felt Immigration and Refugee Board was taking the problem seriously.

She also hoped the delays wouldn't become a long-term issue.

"In terms of a strategy of exactly how it's going to be dealt with, we don't know yet. But for sure, it's not something that's being neglected," Gerami said.

"It's a reality in terms of the sheer number of claims that have come through. And you know, it's understandable."