Downtown business owners relieved to reopen their doors

Some downtown Ottawa business owners say they're relieved they'll beable to reopen this week after being forced to shutter their doors during a weeks-longprotest that was rife with traffic disruptions, inaccessible streets and, most recently,police checkpoints.

"We're feeling really excited, big sighs of relief here," said Sarah Chown, managing partner of the Metropolitan Brasserie, locatedat the corner of Rideau Street and Sussex Drive, an intersection whereconvoy participants blocked the roads for much of the past three weeks.

Chown said the restaurant stayed open for takeout throughout most of the pandemicbut had to close duringthe first two weeks of the protest because itwas inaccessible.

"The financial impact that [the protest] has caused us as a business, as well as our employees, has been devastating, to say the least," she said, adding the protest also occurred during two of the most lucrative winter holidays:Valentine's Dayand Family Day.

Other businesses said they have also been feeling the effectsof the protest, including those in the Rideau Centrewhere more than 1,500 people work.

"This was the biggest blow we've had in the last two years," said John Bourada, who owns theNew York Fries franchise in the food court.

The mall is typically open 364 days a year, but locked its doorswithin days of the start of the protest. It reopens Tuesday.

"We've been used to unpredictability for the last two years, and gone through lockdowns," he said.

"But even through lockdowns we were able to stay open and do curbside takeout and delivery, but [the protest] just shut us down completely."

Bourada said he initially thought the number of people participating in the protest might bring in extra business, until he realized it "wasn't a controllable situation."

He said peopleremovedthe rope around the food court,stood on tables and sang and dancedwithout masks.

Feds pledge $20M

On Saturday, the federal government announcedit would allocate $20 million to supportOttawa businesses affected by the protest. Small businesses will be able to apply for up to $10,000 to help defray non-deferrable operational costs.

But local BIAs say thefunds won't come close to covering what businesses lost.

"It certainly doesn't cut it," said Christine Leadman, executive director of the Downtown Bank Street BIA.

"Some of my business owners have indicated that they've lost more in the last three weeks than they did during the lockdown," she also said.

Sarah Chown of the Metropolitan Brasserie saidthe money likely wouldn't cover most businesses' insurance payments and hydro bills over the last three weeks.

"Obviously we're grateful for that [money], but it's really a drop in the bucket when you look at what we have lost and the expenses that continue to come in," she said.

Focus turns towelcoming back customers

With the announcement police had begun to remove some checkpoints in the ByWard Market Monday as demonstrators have largely left the downtown core, businesses hope customers will feel safe enough to take their place.

Kevin McHale, the executive director of Sparks Street BIA, said there's an anxiousness to get past the protest and the cold weatherand focus on revitalization of spring.

"Hopefully this is the last chapter of a difficult couple years here, where we can now move on," he said.

Meanwhile, Leadman said she hopes the last few weeks will not deter people from wanting to set up shop in the area in the future, but knows an in-depth review of how the situation was handled is needed.

"For the businesses and those of us who have worked in the core all this time, there has never been anything like this," she said.